This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. We look forward to hosting you once again at Extended ... read more
Did not know room would NOT be serviced
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I apologize our housekeeping services were not explained thoroughly. Extended Stay Hotels provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay seven (7) nights or more. For guests staying less than a week and for guests who desire... read more
Great value for money Friendly staff
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accom... read more
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. We look forward to hosting you once again at Extended ... read more
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. We look forward to hosting you once again at Extended ... read more
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
Very clean, remodeled property. No carpet in rooms, which is a non-negotiable for me - i won't book a carpeted room Easy access and central location; free, convenient parking; good sized room. I did not think through that an extended stay property would have no in-room coffeemaker or hair dryer. There was no ice available (though ice trays were provided to freeze your own in the in-room fridge/freezer - we were there less than 18 hours total, so we didn't). The staff was exceptionally friendly and helpful. We overslept and m... read more
Business response:
Dear Jesika, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management
Room’s extremely noisy, thin floors and walls. 10 min bus ride to downtown and less expensive than downtown but that what you put up with.
Business response:
Dear katherine, Thank you for reviewing your recent stay. Our goal is to provide every guest with an outstanding stay. Therefore, we sincerely apologize for any difficulties you may have experienced while a guest at our hotel. We hope you will give us another chance to provide you with the hospitality and service you should always expect from us. We hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 2,019 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.