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Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
3311 West End Ave., Nashville, TN, 37203, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
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Room was fine, but the shower had very low water pressure which was disappointing.
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you were pleased with our well-appointed accommodations. However, we apologize for the low water pressure. We will share your comments with our maintenance team and make sure the problem is resolved. We will share your comments with our maintenance team and make sure the problem is resolved. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Convenient location. Great price. Our "non-smoking" room smelled like we smoke. The window whistled from the wind.
Business response:
Thank you for including Extended Stay America in your travel plans. We are glad you had a pleasant stay overall and that our location worked well for you. However, we are sorry for the concerns that kept your stay from being perfect. Thank you again for your feedback, and we hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Perfect! I had never stayed at an extended stay before, this one was perfect, modern and clean, the room was so cute! My only complaint is I requested a late checkout- I watched the guy write it on a post it and stick it next to another post it that said “212 do not rent” but we got called at 10:30am asking if we were checking out or staying again, my husband said well we are checking out but we requested a late checkout and the lady said well no one left a note. So we packed up and left which was annoying but other than tha... read more
Because of covid there was no food or coffee service, which we understand. However, there was no coffee maker in the room and the small utility kitchen did not have a single dish or utensil for use. Also no blow dryer. The staff was very friendly and location was great, easy walk to Vanderbilt.
Business response:
Thank you for staying with us. It's nice to hear you enjoyed your stay overall and liked our location. However, we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and o... read more
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,376 reviews.
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.