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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room itself was nice. there were a few food crumbs on the floor, but it was otherwise neat. The iron was horrible.
Business response:
Thank for evaluating your visit to our hotel. Although you had an overall pleasant stay, we apologize for the issues you had while in your room. Your feedback has been discussed with our housekeeping and maintenance teams in an effort to improve our service levels going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Clean nice hotel. Just 10 min uber ride to downtown.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our well-kept property. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Great location, okay everything else. The location was great to get to downtown Nashville, about a $10.00 uber. The cons: no blow dryer, no bath tub, the bed was kind of hard, and the staff seemed indifferent. We asked for dishes and told they would be delivered, they weren't, we asked again and they were handed to us. However, getting dishes seemed like it was a pain to guest services. Overall, the location was great, but wasn't overly impressed.
Business response:
Rita, thank you for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. We value your feedback as it will help us improve our service and facilities moving forward. Thank you for choosing Extended Stay America. We look forward to your next stay! \ Sincerely, Hotel Management
Everyone was nice and helpful. My only complaint was the roach killers in the room.
Business response:
We appreciate the review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! We hope to serve you again in the future. Sincerely, Hotel Management
Good location. Good room size and configuration. A bit noisy throughout stay but not bothersome.
Business response:
Thanks for choosing Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. We appreciate you taking the time to leave a review and we look forward to your next visit! Sincerely, Hotel Management
Business response:
Scott, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.