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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean, shower leaked onto floor, Missed coffee Maker and cups.
Business response:
George, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept suite. Also, we have alerted our maintenance team about the shower, and they are fixing it immediately. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Ok for a night almost missed the hotel. its right up on the side of the road. no carpet in the room no box spring and only a bed frame where you could see right under the bed. no bedskirt or anything. dirty under bed. weird door noises. did not sleep well had a kitchenette but no dishes or anything. you had to ask the desk for them. can't really put my finger on it but it wasn't warm and inviting. awkward. will not stay again.
Business response:
Thank you for being our guest. We're sorry for not meeting some of your expectations and the cleanliness issues you encountered in your accommodation. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Also, know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Hopefully, we will have the opportunity to make it up to you on a fut... read more
lovely room, great staff. Great room, very pleasant and nice decor. Lots of space in the kitchen, good kitchen facilities. The tub is a little small, but made for a nice soak regardless. Be aware that the floor has no carpeting. The breakfast is "grab and go" with hardly any space to sit down. But there were several things I could eat with my limited diet, so not bad. The staff is great, friendly, professional and helpful.
Business response:
Chris, thank you for making Extended Stay America a part of your travel plans. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. Also, we appreciate you for praising our courteous team members. We are glad you had a relaxing stay and hope you’ll come back for another restful visit. Sincerely, Hotel Management
Great value in a nice area! This is a basic, but pretty spacious and functional accommodation in one of the best areas of town. Friendly staff and a large selection of items you can request for your room: kitchen utensils, appliances, and more. Free parking on premises. Very easy and quick access to Downtown which will save you money on Uber fare.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear lovely comments from our guests. It was a pleasure having you stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 1,977 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.