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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We needed a clean, comfortable room close to medical facilities & it provided just that.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had a comfortable stay, liked our clean suites and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Nice Rooms Was a nice stay. My TV didn't work when I arrived and it took about 24 hours after 3 calls to the front desk before it was fixed. Other than that it was a decent 4 night stay.
Business response:
Thank you for your review and letting us know your stay at Extended Stay America was exceptional. However, we regret the issues you encountered with the television and the inconvenience you had. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Every Extended stay.i've ever stayed at has always been on the up and up. I have no complaints. Friendly staff
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We appreciate your business and look forward to your next stay. Sincerely, Hotel Management
No luxury and minimal service but very clean This is a low-service, but very clean and cheap hotel in a great area. My main problem is they things they do to keep costs low. Like providing what felt like small blocks of stiff Styrofoam in a pillowcase--extremely uncomfortable! Or turning the fridge to "high" so the next morning I found my drinks were barely cool and nothing froze in the fridge. (And there is no ice machine in the hotel.). But the A/C works like a champ! My second stay here, and the staff are always friendly.
Business response:
Steven, thank you for returning to Extended Stay America. We're glad to know you liked your well-kept property and that you found us to be at a fair price. However, we're sorry for the inconvenience you had due to the pillows in your room and for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Decent area. Uncomfortable bed. No coffee in the room.
Business response:
Jessie, thank you for the feedback. We are sorry for the disappointment you had with the comfort of the bed and regret the inconvenience caused. We would like to inform you that the coffee-maker is always available at the front desk and is complimentary. Be assured we will remind our staff to communicate this more clearly going forward. On a positive note, we are happy you liked our location and had a comfortable stay. Thank you again, and we hope to serve you better on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,501 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.