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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was in a very good location and had a kitchen so that I could cook. Everything was very clean. Cooking utensils and dishes were available at the front desk.
Business response:
Our gratitude for reviewing your stay at Extended Stay America. We are glad to know you enjoyed our great location and that you were impressed with our well-equipped kitchen. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Clean, reasonably priced, convenient to Vanderbilt hospital, easy and close access to restaurants
Business response:
Thank you for choosing Extended Stay America for your needs. We are delighted to know you had a restful stay in your well-maintained room and that our convenient location was the highlight of your stay with us. Thank you once more for your review, and we look forward to welcoming you again soon. Sincerely, Hotel Management
We enjoyed staying here! Erika at the front desk was amazing! She was very accommodating! We will stay again!
Business response:
Brianna, thank you for the four-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. On behalf of Erika and everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
The floor in our room was wet and the toilet ran all night long. When I spoke to front desk they just OK we will look into it. Our feet where wet the entire stay. Would have been nice if they offered us something else.
Business response:
Thank you for choosing our hotel for your accommodations. We are truly sorry you experienced so many difficulties during your stay with us, and more importantly, you felt our staff was not responsive. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your experience. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
The room was clean and efficient. But had no extras. Bare minimum. No hairdryer or cups, etc. Breakfast was a laugh.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Kindly note, kitchenware, and in-room amenities are available at front desk to ensure their cleanliness. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
My husband and I came up to Nashville as we had a doctors appointment the next morning early. Enjoyed the stay.
Business response:
Mary, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.