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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location, okay everything else. The location was great to get to downtown Nashville, about a $10.00 uber. The cons: no blow dryer, no bath tub, the bed was kind of hard, and the staff seemed indifferent. We asked for dishes and told they would be delivered, they weren't, we asked again and they were handed to us. However, getting dishes seemed like it was a pain to guest services. Overall, the location was great, but wasn't overly impressed.
Business response:
Rita, thank you for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. We value your feedback as it will help us improve our service and facilities moving forward. Thank you for choosing Extended Stay America. We look forward to your next stay! \ Sincerely, Hotel Management
Everyone was nice and helpful. My only complaint was the roach killers in the room.
Business response:
We appreciate the review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! We hope to serve you again in the future. Sincerely, Hotel Management
Good location. Good room size and configuration. A bit noisy throughout stay but not bothersome.
Business response:
Thanks for choosing Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. We appreciate you taking the time to leave a review and we look forward to your next visit! Sincerely, Hotel Management
Business response:
Scott, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Close to downtown The only thing that could be improved is breakfast. Not much to choose from. There was only coffee and I don't drink it. I always get juice but that wasn't a option. If we needed close to downtown again, we would stay but we prefer our usual hotel with full hot breakfast and it is cheaper too
Business response:
Thanks for evaluating your experience at Extended Stay America. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
It was ok! A little room service would be nice! Fresh towels and sheets!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us. Please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, towels and linens may be exchanged at the front desk anytime and complimentary. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Rude front desk check in. Called earlier was told 2pm check in okay. Arrived 1:53 and was told needed to pay $20 for early check in. Told her I called earlier then she waved the fee. However terrible attitude like someone has died recently. Do not recommend.
Business response:
Thank you for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we apologize for our staff member being rude to you while you were here. Your feedback is of utmost value, and we will use it as a training tool to ensure our associates deliver better service going further. Please consider giving us another chance to provide you with a better stay in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.