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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No luxury and minimal service but very clean This is a low-service, but very clean and cheap hotel in a great area. My main problem is they things they do to keep costs low. Like providing what felt like small blocks of stiff Styrofoam in a pillowcase--extremely uncomfortable! Or turning the fridge to "high" so the next morning I found my drinks were barely cool and nothing froze in the fridge. (And there is no ice machine in the hotel.). But the A/C works like a champ! My second stay here, and the staff are always friendly.
Business response:
Steven, thank you for returning to Extended Stay America. We're glad to know you liked your well-kept property and that you found us to be at a fair price. However, we're sorry for the inconvenience you had due to the pillows in your room and for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Decent area. Uncomfortable bed. No coffee in the room.
Business response:
Jessie, thank you for the feedback. We are sorry for the disappointment you had with the comfort of the bed and regret the inconvenience caused. We would like to inform you that the coffee-maker is always available at the front desk and is complimentary. Be assured we will remind our staff to communicate this more clearly going forward. On a positive note, we are happy you liked our location and had a comfortable stay. Thank you again, and we hope to serve you better on your next visit. Sincerely, Hotel Management
Great experience! No issues at all. The rooms were clean and had all the expected amenities. The elevator was very hot inside, but apart from that everything was great.
Business response:
Nick, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your well-kept suite. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Good value and good location to stores, restaurants and downtown. The bathroom had a slight oder. Maybe a sour like mildew smell. Not sure. But overall was clean and neat.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were happy with our affordable rates. Also, we have asked our housekeeping team to deep clean the bathroom to remove the unpleasant odor. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 2,106 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.