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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very friendly and helpful. 15 minute transit ride to/ from Music City Center. Disappointed that no recycling program in place.
Business response:
Jim, thank you for taking the time to share about your stay atExtended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit. Sincerely, Hotel Management
The hotel was clean but staff wasn’t professional or friendly.
Business response:
Linsey, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room. However, we apologize for the poor service. Your feedback is shared with our team as it will be used to improve our performance going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice stay. Room comfortable. Only stayed one night.
Business response:
Thank you for choosing the Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The building is very loud. When the people walk in upstairs is like they are walking inside our room. The breakfast is a lie...there is only coffee maker and some muphyns. The rooms close of the staff rooms also start to heard noise around 5:30AM (very loud - doors shutting, people talking)
Business response:
Thanks for evaluating your experience at our hotel. We are sorry for the disappointment you had with our breakfast and regret the inconvenience caused by the noise. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management
I love how it made me feel as though I was in the privacy Of my own home beautifully decorated let’s just say I will be back again
Business response:
Thank you for choosing the Extended StayAmerica. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Very spacious, clean room. Staff was nice at check in. It was very nice to find a smoke free hotel that actually didn't smell like cigarette smoke. Depending on traffic, it could be a little hard to pull into the parking lot - I passed it and had to circle the block. There seemed to be plenty of parking though, after making it into the lot.
Business response:
Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff.We hope you will choose to stay with us again the next time your travel brings you to our area! Sincerely, Hotel Management
I liked the location, the rooms, and parking. The staff was very nice. Could do a little bit more on their continental breakfast.
Business response:
Kristi, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very convenient. They changed our room from a double to a king for free when I asked if it was possible. Love the laminate floors because if feels clean and crisp. Comfortable bed and linens. Only issue is the laminate floors because you can hear the steps on the floor above. Be prepared.
Business response:
We're so happy your stay at Extended Stay America was such a pleasant experience! We were thrilled to read that your room was perfect in every way, the amenities were all that you needed for a relaxing evening, a great night's sleep. We work hard to deliver great service and comfortable facilities, and we celebrate reviews such as this in our staff meetings. Thank you again for your comments, and we look forward to welcoming you back on your next trip to our area! Sincerely, Hotel Management
very bad technology at check in. breakfast options limited
Business response:
Thanks for evaluating your stay. We are sorry for the issue you experienced at the front desk and disappointed with our breakfast offerings.We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 2,019 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.