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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TV kept blocking throughout entire stay, breakfast is health bars and packaged oatmeal or grits and elevators are scary with the grinding cables. Staff is great.
Business response:
Bob, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good place It was great and convenient
Business response:
Victor,we appreciate your gracious review about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Isha, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Good location and clean hotel. Staff was friendly and helpful.
Business response:
Carma, thank you for the glowing review of Extended Stay America. We're thrilled to know our wonderful location was convenient for you and that you were impressed with the service provided by our staff.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Staff at front desk not very friendly, also tried to get additional blankets and were given flimsy bedspreads.
Business response:
Teri, please accept our apologies for the service issues you experienced and for failing to provide you with a stress-free stay. It is always our goal to provide excellent guest service, so we regret that we did not provide the level of attention we normally do. We promise you that we will use your evaluation to step up our game. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
The room was updated and had everything you could need. Also close to all the attractions.
Business response:
Sam, thank you for your 5-star review. We are thrilled to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Simple accommodations but too high priced. room was clean and had what we needed, aside from any utensils. I was surprised we had such a simple breakfast - the website stated "continental breakfast" not a grab-n-go breakfast. I was surprised the lobby area didn't have a restroom or drinking fountain or that breakfast area didn't have any bottled water. For what we received, it was way too high of a price.
Business response:
Thanks for taking time to share your experience at Extended Stay America. It feels great to know you liked you had a relaxing stay in your well-appointed room. However, we are sorry for any inconvenience caused to you. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Central to every place we wanted to go! We were minutes from downtown!
Business response:
Marcus, it is wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your visit to the area a total success. Thank you very much for sharing your experience so future guests can see what makes Extended Stay America an excellent choice. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.