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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok for the most part. Not much of a breakfast, water pressure was very disappointing, the bed was very lumpy and uncomfortable.
Business response:
Amanda, we're so sorry we failed to deliver a completely superb experience on your visit to our hotel, and we thank you for letting us know where we need to improve. We want our guests to be 100% happy with every aspect of their stay, from check-in until check-out, and every minute in between. From your comments, it appears we need to do some work in certain areas -- and we will! We would love to welcome you back on your next visit to our city to show you how we have improved. Sincerely, Hotel Management
Location and price was great
Business response:
Dewayne, thanks for choosing Extended Stay America. We are delighted to know you were impressed with our convenient location and that we were able to meet your expectations at a great price. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Lovely, very clean hotel.
Business response:
Victoria, we appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that you liked our well-maintained hotel. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
The location is good for me. It is very convienient to a grocery store and easy to go to Vanderbilt university. Not all staffs are very friendly and helpful.
Business response:
Thank you for sharing a review. We are pleased to know you loved our ideal location close to many places and that you had a pleasant time with us. However, we sorry we missed meeting some of your expectations in regards to our service. We appreciate your feedback as it will help us to improve our service moving forward. Thanks again, and we look forward to seeing you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
Very laid back and pet friendly. There’s more grass around than other pet friendly hotels in the area. Comfy beds and not in touristy area so it’s nice and quiet.
Business response:
Thanks for sharing your review about your experience at Extended Stay America. We are happy to see your stay was a pleasant one and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
It was in a good location, close to where we wanted to be. But no kitchen ware in our room. Snd no amenities like a pool or gym. Thwre was a continental breakfast but no bowls to enjoy it with.
Business response:
Thank you for taking the time to write a review about your experience at Extended Stay America. We are glad our hotel’s location was perfect for your plans. However, we are sorry for not meeting some of your expectation. On your next visit, please reach out to our front desk staff to assist you further. We hope you will reconsider and stay with us another time. Sincerely, Hotel Management
The biggest problem we had was getting transportation to downtown.
Business response:
Rhonda, thank you for choosing our hotel. We are sorry for the inconvenience you experienced during your visit with us. Our front office would have helped you in getting transportation which connects downtown. So, on your future visit do not hesitate to reach out to our team to assist you. We hope this will not overshadow your otherwise positive stay, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.