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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was way over priced for what they had to offer and the condition of the hotel. The door Handel to the bathroom when using the bathroom. It smelled. The staff was friendly but I would not stay there again
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location. No luxury. Very clean. Provides everything one needs away from home. Beautiful promenade outside. Nice sjopping area close by. Great italian restaurant on tjhe water walking distance
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Overall good property We enjoy the location. The hotel could use a little extra maintenance. There are some graffiti scratched into the elevator. The bathtub and shower hardware was not functioning properly and only half the water could come out of the shower head. The bed was average, as were the sheets and pillows. The property could definitely use a little TLC, especially since it is located in a good area. The desk clerk was very pleasant, but one of the cleaning ladies was quite unfriendly and inappropriate. The breakfa... read more
Business response:
Dear Brian C, thank you for choosing our hotel for your family's stay.We arepleased our location was found to be convenient and that our team made you feel welcomed upon arrival. We are, however, so sorry for unwelcomed smoke smellcoming from other guests of the hotel. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you once again to our hotel and we promise a much-impro... read more
Third time here great location. The check in was simple.
Business response:
Thank you for making Extended Stay America your home away from home. We are glad to know you were impressed with our ideal location and had a nice time with us. Thank you again for staying with us - we appreciate your business! Sincerely, Hotel Management
Business response:
Lizabeth, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Friendly staff, very clean room.... i hope i get some free stay someday....
Business response:
Thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Lovely location on the estuary, close to stores and restaurants, staff excellent.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and enjoyed the convenience of our location. On behalf on everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.