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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ok hotel if you need to be in that area Bed could be more comfortable, kinda hard. Hotel is pretty expensive for what you get.
Business response:
Michael, thank you for taking the time to review your stay with us. We're disappointed to read our accommodations did not provide the value you were hoping for. Please know we conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Good location if you love water. Beautiful location overlooking the Marina, but the rooms could use some TLC.
Business response:
Thank you for reviewing Extended Stay America. It is a delight knowing you were impressed with the convenience of our location and that the breath-taking view surrounding our property made for a mesmerizing experience. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Wonderful wonderful
Business response:
Willard, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our hospitality met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Leticia, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
What a great find! Hotel Property is conveniently located, clean and safe. I opted for a King suite and loved the spaciousness of the room. I thought there was going to be dishes, pots & pans & a coffee maker in the room but there wasn't. I may have needed to ask at check in, so that could be my fault. Overall though I was very comfortable and enjoyed my stay. Especially the view!
Business response:
Thank you for staying at Extended Stay America. We are delighted our location was perfect for your needs and that you liked our comfortable accommodations and the view it provides. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Jeremy the front desk attendant seemed bothered by merely checking us in. Claimed all double queen rooms had been "destroyed". Gave us a room with a pullout sofa which was unmade. Called down to ask for bedding service and Jeremy showed up and dropped off bedding on the sofa. I asked if we could please have the bed made and he told us he'd send someone who could make the bed better than he could. We exited and entered the hotel at least 15 times during our two-day stay. There was no apparent front desk staff in the lobby any... read more
Business response:
Thank you for being our guest. Although you liked our affordable rates as well as our location, we are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I liked the simple use and access to the room facilities and the instant hot water was very good.
Business response:
We appreciate your gracious review about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I like everything so nice the working people and the room clean
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you not only enjoyed our excellent service but also you liked our clean and comfortable accommodations. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.