This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room but construction an issue. Hotel is under remodeling construction. No lobby, front desk in a room. No room service for the three days we were there. Room was clean and nice. Noise from boat horns in the a.m. starting around 7. Otherwise it served its purpose, a place to sleep at night.Bathroom water pressure was the lowest I have seen in a hotel.
Business response:
Thank you for being our guest. We sincerely apologize for the service and plumbing issues you encountered during your stay. We are working with our maintenance and front desk team to make sure our future guests do not encounter the same problems. We hope to have another opportunity to provide you with a much better stay. Sincerely, Hotel Management
I liked it all the staff the room the respecttthe staff has
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite refreshing, and the staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Great pick! Yes they are renovating, but the staff was so kind and welcoming. I immediately felt comfortable and save staying here. The room was super clean and newly renovated. Yes at times you hear small construction or dogs, but nothing unbearable at all! I was very pleased!
Business response:
Maddison, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked your refreshing accommodations and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Justin, the GM checked us in early which was greatly appreciated! We arrived at the hotel at 10 am and check in wasn't until 3 pm so we were able to go to our room. The hotel is undergoing upgrading which was no bother to us. Justin wanted to make our stay perfect and it mostly was. We had a problem with the hot water in the bathroom and he was prompt about sending maintenance to trouble shoot it and got it fixed. The beds are very comfy, comfy bedding and we had a great stay! In walking distance of a great restaurant, Pasta... read more
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the comfort of our bed and the service provided by our Justin. We also want to thank you for mentioning our convenient location close to a variety of restaurants. Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Great Location Nice location.
Business response:
Michael, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay. Sincerely, Hotel Management
REID'S CITY LIGHTS TRIP A SPECIAL "THANK YOU" TO TEAM LEADER SAGAR FOR PERFORMANCE BEYOND THE STANDARD CALL OF DUTY.
Business response:
We appreciate your review of Extended Stay America. We were absolutely delighted to read our staff made you feel welcome and took excellent care of you. Comments such as yours make our day, and we will certainly share your compliments with the team especially Sagar. We thank you for your business and look forward to having you back for another visit!. Sincerely, Hotel Management
They were renovating The photos do not match the actual rooms because they are renovating but have not updated the photos. The new decoration is very Spartan. But I do believe it will up the cleanliness. No rugs.The breakfast they offer is very limited, for example a granola bar. The kitchen area is awesome.
Business response:
Sharon, thank you for your recent stay with us. We are pleased that you enjoyed your overall stay while we are under renovation and also you liked our well-equipped kitchen. However, we apologize for the inconvenience you experienced due to our construction efforts. We value your comments and hope that you will return to see our finished result firsthand and to enjoy our new accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.