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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Need to do it again It was comfortable and cozy enjoyed the snacks that we're given and definitely enjoyed the silence
Business response:
Christina, thank you for your wonderful review of Extended Stay America. We are thrilled to read you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. We look forward to welcoming you again in the near future. Sincerely, Hotel Management
Cleaning staff needs a checklist Great location, great price, but just a rag and some windex would have made all the difference. We kept seeing the same fingerprints on the glass doors and elevators and had to summon someone to the room to get it properly cleaned before we even unpacked.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our location and that you found us to be a good value. However, we are sorry for the cleanliness issues you encountered during your stay. Your feedback has been shared with the housekeeping team to ensure we are more diligent going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The bathroom fan was too noisey. The lights in the fixture between the beds kept going on and off when turned on. The refrigerater leaked water and ice onto the food on the shelves.
Business response:
Thank you for choosing Extended Stay America. We appreciate your kind rating, but we are sorry we did not fully meet your expectations. Your feedback regarding maintenance issues in your room has been shared with the maintenance team for review and to make sure the problems are resolved. Again, we apologize for any inconvenience, and we look forward to having you back with us in the future. Sincerely, Hotel Management
The grounds were pretty and well maintained. The only real complaint I have is that there were no kitchen utensils or dishes I could use to cook with.
Business response:
Thank you for being our guest. We are glad to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It was a pleasure serving you, and we hope you will choose us again. Sincerely, Hotel Management
Weekend getaway on the Harbor The staff at this Extended Stay could not have been more helpful. So polite can't do enough for you. The room is clean and the hotel was kept in magnificent shape I would definitely stay there again.
Business response:
Judith, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Close to the water, parking is free, the kitchen is good.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your stay with us and liked your fully-equipped kitchenette. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Parking was easy and free. The kitchenette is great, the fridge is nearly a full size, with a great freezer. Cooktop is electric.
Business response:
Alisha, thank you for staying at Extended Stay America. We are delighted you liked your well-appointed room along with the kitchenette and that you liked the convenience of our parking. It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,354 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.