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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first floor room smelled of cigarettes, assumed it was caused by smoke coming in through the open window. Requested another room which was clean and comfortable. However, the television kept losing its signal, I was not able to watch a complete tv show. Bathtub did not drain properly, had to stand in a few inches of water. Overall the place was clean with pleasant staff. In addition, look into adding open outlets next to the bed. Thank you.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our courteous associates, we are sorry for the issues you encountered. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Closest motel to Commodore Cruises. Very basic motel. Small lobby with no restrooms. Overly priced.
Business response:
Judith, thank you for choosing us. We are glad you liked our convenient location and that you had a pleasant stay with us. However, we are sorry that you felt our pricing to be expensive. Kindly note, we conduct competitive pricing analyses several times and our pricing is in line with other hotels in our vicinity. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Property was well maintained and clean. Service of the staff was professional and courteous.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you liked our well-maintained property and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
nice location but far to walk to any stores hotel was average but nice, had problem with wrong room - not handicap accessible. Don't know if hotels.com didn't reserve correctly but hotel managed to correct after first night.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know our staff was able to provide you with an ADA room after your first night and that you had a pleasant experience while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.