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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wow Wi-Fi didn't work, microwave didn't work and bath tub was very very slow draining water didn't go down good and felt not to clean in room lucky only stayed one night.
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that there were multiple maintenance issues in your room. Anytime there is an issue with the room give us a call at the front desk and we will be more than happy to send our maintenance to fix the issue. Also I'm sorry that the WiFi didn't work for you. Thank you for sharing your experience with us. We will make sure to be more proactive in discovering these issues before guests arrive. I do hope that you will return to our ... read more
Nice hotel. Nice walkway in back of the hotel. Hotel smelled like marijuana, though they have a strict no smoking policy. Very minimal breakfast options.
Business response:
We appreciate you taking some time to share your experience with us. Please accept my apology about the smoke odor you smelled. You are correct as we do have a strict no smoking policy. Our staff will be informed to be proactive to make sure guests are not smoking on the premises. Overall, I am glad you were able to have a decent stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Recent stay in alameda. Our stay was short but we enjoyed the shopping mall and the food choices. The cost for daily fee seemed a little to expensive . Breakfast service was very limited.
Business response:
Thank you for the feedback about your stay at our hotel. I am sorry to hear that you found the cost of the hotel was a little expensive and the breakfast to be limited. We are happy to hear that you were able to enjoy the surrounding shopping center and restaurants. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
OK bare necessity room Trip was part business part leisure. It would have been nice to have the eating utensils/dishes in the room. We had to check them out at the front desk. The food at the continental breakfast was pretty weak. Packaged buns and coffee in a Styrofoam cup.
Business response:
Thank you for taking the time to share your experience. I am glad you had a great stay, but disappointed that our cookware policy and grab-and-go breakfast did not meet your expectations. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Safe and quiet View of marina out my window was an unexpected pleasure. Skimpy breakfast
Business response:
We appreciate you taking the time to write a review. I'm disappointed our grab-and-go breakfast was not to your liking, but it is pleasing to know you enjoyed the view and your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Over all stay was good. Hallway did smell from people cooking in their room. There is a kitchen, but no utincels to cook. You have to ask. No room service while we stayed. I have to go down stairs to swap towels. I was hoping to have bathroom cleaned and fresh towels.
Business response:
Thank you so much for posting a review of our property. I'm thrilled that your overall stay with us was good. You do have the option to book a house keeping packing on our website which provides housekeeping everyday. You are also able to receive housekeeping for an additional $10 per service. You are also welcome to get fresh linen and towels at our front desk. I do apologize that our cookware policy was not properly communicated to you. We do have all cookware and dishes available at the front desk. We deliver to guests ro... read more
Convenient We stayed here because of the proximity to our friends wedding. The room had a disgusting muggy stale smell and the bathroom was a bit moldy. We showered with flip flops. The "breakfast" included was a joke- just instant oatmeal and stale packaged muffins. However, considering that we didn't spend any time in the room and were six minutes from the wedding party, overall the stay was okay.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that your room had an odor and there cleanliness issues. I will be sure to share your comments with our housekeeping staff to avoid future issues such as yours. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.