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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Stay
Business response:
Karen, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good location Old bedding, no blanket, no maid service few towels. Smell In hallways due to people cooking in their rooms
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. We are working with our housekeeping staff to make sure we are paying the proper attention to these areas. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Ok hotel. Bed was comfortable. Breakfast is not good. No wash cloth in room 2 out of 3 times. Ok if you just need to sleep there. Otherwise just average.
Business response:
Susan, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the comfort of our beds. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Nice view and location Staff very nice, however the rooms can be a little cleaner, but for the rate it wasn’t too bad. Also plates and pots would be nice to use in king suits with kitchen and utensils
Business response:
Thanks for sharing your experience, We are happy to know you liked our convenient location and that you had an overall pleasant stay. However, we are sorry for the issue had while here with the cleanliness of your room and regret the inconvenience caused. Your concern has been shared with the concerned team members to improve our facilities moving forward. We hope to welcome you back soon when in the area. Sincerely, Hotel Management
Ok overall I liked the location but there was no wash rags in the room and I had to ask for them at the front desk. I can understand not leaving the kitchen stuff in the room but there should have been wash rags. Also the bed was a little bit too hard but that is just my opinion.
Business response:
Holly, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay and that our facilities were adequate to your needs. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Aaron, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
business trip. Would not accept corporate credit card because company name wasn't on credit card. Had to use personal card (and now have to fight with corporate accounting to get my personal credit card charges reimbursed) Otherwise stay was OK
Business response:
Robert, we are pleased you had a pleasant stay with us and enjoyed most aspects of our hotel. However, we are sorry if we missed meeting any of your expectations, meanwhile, please feel free to reach us out if we can assist you further. Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Long term Good hotel for long term stay.
Business response:
Richard, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 3.6 star rating with 1,998 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.