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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
average experience the property was located next to a nice marina. the grab and go breakfast is a joke. staff was inept when it came to making and having enough coffee. tell them u out need coffee and they vacuum instead. front desk staff at times got a little "attitude" room was fine. Kitchen dated
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the staff had an attitude. Thank you for your feedback regarding the breakfast. In response to your feedback, I am going to speak to all staff members to ensure the breakfast and coffee is full at all times during the hours of operation. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the n... read more
Really enjoyed staying here The view was lovely, the staff was friendly and helpful, and the room with the kitchenette is perfect for long stays and saving money on eating out. I highly recommend staying here.
Business response:
Thank you for staying with us and for writing a review of your stay. It is satisfying to see our staff was accommodating and that you enjoyed our fully equipped kitchen. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Safe and comfortable stay great place to stay with your family. Nice surrounding area
Business response:
We appreciate you writing a review about your stay. I'm pleased to read your family enjoyed your time rooming with us and liked the surrounding area. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Lady working in front is very rude. Seems like she hates her job! Not helpful at all.
Business response:
Thank you for taking the time to write a review of your stay. The service issues you described are regrettable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I will be retraining our front desk staff to ensure that we are providing each guest with professional and prompt customer service. I appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nice, on the Marina... Great time...easy to find. Loved the room on 3rd floor overlooking the boats in the Marina. Easy checkin. Great bed firmness. Shower was perfect, instant hot water. Kitchen was nice size. Nice to have a full fridge in room.
Business response:
Teri - Thank you for your great review. We are glad that you enjoyed your fully equipped kitchen and found us to be a great value. We hope to see you again soon.
Oakland A We went for the Oakland A game and Pasta Pelican restaurant that's close by. The restaurant is within walking distance from the hotel. The hotel is right on the water. The game is about ten minutes from hotel. Loved it.
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.