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Extended Stay America Hotel Oakland - Alameda is located at 1350 Marina Village Pkwy, Alameda, CA. This business specializes in Hotels & Motels and Other Lodging.
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice small hotel My family and I enjoyed a nice, quiet stay. I was lucky to get a same day booking. Everything was as described on line. We did not use the kitchenette, but now that we are aware of it, we will plan on using it next time.
Business response:
I want to thank you for taking the time to post a review of your stay. I apologize that we did not clearly communicate our amenities during check-in. Please know that additional toiletries and hair dryers are available at the front desk upon request. Still, I am glad to read that you had a great stay overall and enjoyed our comfortable accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I was not happy about the time the hotel takes to refound the deposit.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that our deposit refund process was not to your satisfaction. In response to your feedback, I will be sure to share your comments with our corporate office. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice view, great neighborhood, Nice view, great neighborhood, Close to grocery stores & conviences. Decent rooms. No pool or hot tub. Has kitchenette.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to provide you with a comfortable stay in a great location! It’s wonderful to hear that you enjoyed our fully equipped kitchens. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
was very convenient it was a nice quiet nice stal My overall stay was great enjoy n my boyfriend lov it n close to my house we need to get away from kids but no too far from them . We love it so much we coming back every two week .but there only once small issue I can still smell cigaret smoke other then that I giv 100%
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the smoke odors you experienced. I will work with our housekeeping staff to ensure we are thoroughly eliminating smoke odors prior to guest arrivals. Still, I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Beautiful hotel along waterfront. The front desk staff are extremely pleasant and welcoming, desirous to make everything about your stay comfortable. There is a lovely walkway along the waterfront overlooking 3 yacht harbors. You will need to go out for breakfast somewhere else because they only offer instant oatmeal, oranges, apples, and package muffins. Overall it was a good experience and a beautiful location.
Business response:
Thank you for sharing your experience with us. I’m so happy to hear that you had a good experience with us and were able to enjoy our location! I truly appreciate your comments about our friendly customer service. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Comfortable and quiet I was attending a conference a mile away in Oakland, so I used a cab each day. I would recommend that you have a car, though, because there are no restaurants too close by -- a market and small mall about a five minute walk, however. I was surprised at the meagerness of the breakfast, which wasn't what I remembered from other hotels in the chain. But these hotels are meant for those who fend for themselves more than in full service hotels, so you have to know to ask for what you need (including room ser... read more
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the front desk and that the room was quiet with a comfortable bed. Your review is very informative and provides great information for our future guests. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Extended Stay America Premier Suites - Oakland - Alameda has a 4.2 star rating with 1,274 reviews.
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.