Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Thank you for the great rating, Gloria! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our spacious rooms, convenient location, amenities, and food offerings, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! 

Business response:

Thanks for the amazing review, Idrissa. It's excellent your time at Hyatt Place Pittsburgh Cranberry was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback! 

Business response:

Thank you for the fantastic rating, Patricia! We endeavor to make all of our guests feel welcome and relaxed during their time at Hyatt Place Pittsburgh Cranberry! We can't wait to see you again soon. 

Business response:

Thanks for the outstanding rating, Tracy! We're delighted your time at Hyatt Place Pittsburgh Cranberry was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. 

Business response:

Thank you for the feedback, Kayla. We regret that your time with us was anything less than perfect. While we're happy that you appreciated our cleanliness and rooms, it's unfortunate our sound insulation didn't exceed your expectations. We strive to ensure our guests have a pleasant experience so we'll be sure to discuss your feedback with the appropriate members of our team moving forward. We hope you allow us the opportunity to share a more positive experience with you soon. 

Business response:

Thanks for the perfect rating, Gary! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Pittsburgh Cranberry. 

Business response:

Thank you for the 10/10 rating, Murat! It's excellent you enjoyed your time at Hyatt Place Pittsburgh Cranberry so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. 

Business response:

Thank you for the great review, John! We're happy you had a pleasant experience with us! It's lovely you enjoyed our location so much. That's what we like to see! However, we regret that our room layout didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience!