Extended Stay America Premier Suites - Pittsburgh - Cranberry Township - I-76

Business response:

Thank you for the amazing rating, Steven! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Place Pittsburgh Cranberry soon! Thanks again for leaving your feedback! 

Business response:

Thank you for the perfect rating, Barry! We are very pleased to hear that you had a wonderful stay at Hyatt Place Pittsburgh Cranberry. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again for the feedback! 

Business response:

We appreciate your lovely rating, Thomas! The satisfaction of our guests is important to us so we can't wait to see you back again at Hyatt Place Pittsburgh Cranberry soon. We want to share an even more fantastic experience with you next time. Thanks again for taking the time to leave your feedback! 

Business response:

Thank you for taking the time to share your feedback, Megan. We're happy to know that your overall stay here at Hyatt Place Pittsburgh Cranberry was enjoyable, and that you appreciated our wonderful staff. However, it's unfortunate our elevators and facilities didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with the appropriate members of our team so we may improve moving forward. We do hope you give us another opportunity to share a more positive experience with you ... read more

Business response:

Thank you for sharing your thoughts with us, Paula. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps​ are erased for our future guests. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day! 

Business response:

Thanks for the perfect rating, Sheryl! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt Place Pittsburgh Cranberry. 

Business response:

We appreciate the feedback, Sophie. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.