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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay at other Best Western Hotel have been good however this one was a big disappointment. On the plus side they have a vinyl laminate floor which to me is nicer than a dirty carpet that you can never see the stains. The bathtub was dirty the corners around the bathroom sink were dirty. But the worst by far was the noise, there seems to be very little soundproofing between the rooms. I could hear every footstep of the folks that were in the room above us, the beds have a metal platform frame that make a popping sound if t... read more
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
I've stayed in Best Western Inn's many times and although the rate was lower than others in the area I still expected the same quality I have received in the past.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
We have stayed at very nice Best Western Plus hotels and found this VERY disappointing. The carpet was filthy. The paper goods were of the poorest quality. THe coffee service was so minimally supplied it could barely be recognized. This hotel currently represents BWPlus poorly.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are not a plus property but a core property. We are also replacing all carpeting / flooring beginning mid November. I hope that you will consider staying with us again so that we c... read more
The carpet was terribly stained and disgusting. Bedding appeared clean, but mattress was very stiff and firm. The area around the hotel is frequented by the homeless, which seem to be everywhere in Portland in general. But they were digging through the trash at the front door of the hotel. The staff was very friendly and breakfast was good.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are replacing all of our carpeting / flooring mid November. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior ex... read more
Very sad location, carpet were stained and sticky, the entire hallway and room reeked of cigarette smoke.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
It really is not worth it. This place sucked. Homeless people are at the parking lot. Room was dirty. Carpet had stains all over it. Would not bring my family here ever again. Don’t waste your time.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
The staff at the front desk were very nice. The hotel rooms are disgusting. With stains on carpet everywhere and the bedding and bed skirts. The surrounding area was sketchy.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Liked the gal who checked us in, did not like the attitude of the gal at checkout. The room had a horrible smell to it and the carpet was filthy. The bathroom was clean.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 3.7 star rating with 2,332 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.