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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The business connection between travelocity and best western made for a difficult stay. The shuttle system also needs to be improved upon.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
The people was really good 😊 Carpet in bad shape
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Room smelled like pee and parking lot was homeless Homeless people everywhere, didn’t feel safe leaving my car there. Turned on the AC and the room smelt like PEE turns out the bed skirt on both beds were drenched in pee from hopefully a dog. Asked for another room and they were full so took the bed skirts off and put them in a closet. Manager said couldn’t get a refund because I used hotels.com
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Friendly staff is about the only positive of this place. Non smoking room smelled heavily of cigarette smoke. Carpet floors were covered in stains. By far the worst best western I have stayed at
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
I was very disappointed with the service. We requested towel change and did not receive it. We requested room cleaning and did not receive it The keys were not working at one of the night and when asked they did not give any reason. Staff had no smile on their faces. Overall not a good experience for us.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Do not go to portland
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
The area surrounding the hotel looks like a scene from the Walking Dead. Tents, abandoned cars, etc. The pictues on the website were far from accurate with regards to the ammenities and actual condition of the hotel. This is by far one of the worst Best Western Motels I have stayed at.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Although it looked great on line the smell was bad as soon as you entered the lobby and got much worse (animal urine) in the room.
Business response:
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitat... read more
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 3.7 star rating with 2,332 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.