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Extended Stay America Premier Suites Portland - North
- Hotels
- Portland, OR
About this business
Location details
1215 N Hayden Meadows Dr, Portland, OR, 97217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds are hard! The beds are hard — too hard. These are new beds (says staff). I have stayed here many times in past, but will not do so in future. 2 nighya of bad sleep is bad.
Business response:
we apologize for this. we will look into this and see what can be done.
Was overall an ok stay. The breakfast was out of some keys items for a while and the staff didnt check to see to replace it in time.
Business response:
We apologize for that and will take note of this. We do hope to see you again.
Bad location mostly used by homeless persons. We moved to another hotel, staying only one night here. We felt we should have gotten a full refund, but were charged for a one night stay and refunded the remaining three. The happy face "Service" comment is for Hotels.com's help getting us out of the BW Inn at the Meadows.
Business response:
Portland does have a homeless problem but our area is secured and we have security around us .
Stay away from this place! Unhelpful staff. Noisy room, awakened by noisy, creaking floor above. Free breakfast was cold and stale.
Business response:
Your business is important to us and we truly apologize that we weren't able to exceed your expectations.
Sum this up with two words, BED BUGS!! I stayed for business on Nov 13-15 2018, room 139. First glance, the hotel looks great, spotless and updated. Though bed bugs are not singular to dirty nor clean hotels. After research they can infest just the same. Though, my concern is house keeping not seeing the obvious signs that I discovered with the Hotel Manager the morning of Nov 15. After my second night stay, I awoke to find developed welts all over my arms, feet, face, neck, and back. The bites were in more concise rows whi... read more
The room smelled strange, the breakfast was inedible. it was clean in a steralized way but not welcoming.
Business response:
Thank you for your feedback. We appreciate your honesty and we'll make sure to do our best to make things better.
Business response:
Thank you
Uncomfortable beds The check in process was okay and the room looked clean. Lighting in the bathroom was dim unless the heat lamp was on. The pull out bed had springs poking up from inside the mattress (not just the supports of the bed frame, but actual springs inside the mattress); it made a night's sleep impossible. The king size bed mattress was very hard.
Business response:
Thank you for staying with us. We would take your feedback inconsideration to future changes.
Crinkle your nose and bring some Vapor Rub The room literally stunk. The staff agreed the room stunk. The staff did nothing. They sent a housekeeper armed with weak air freshener and said sorry. The front desk blamed it on a former long term occupant then denied saying it. The Best Western Wouldn’t move us (they were full) and wouldn’t give a refund or find a different hotel to stay at. Andrew (manager) said he’d give approval for a discount but had to talk to Hotels.com and then denied the discount. Avoid this place at all ... read more
Business response:
Paul, I am very sorry about the issue you had with the smell in your room. I am investigating on why you were not moved. We always want to make sure you have an enjoyable stay!
Frequently asked questions about Extended Stay America Premier Suites Portland - North
How is Extended Stay America Premier Suites Portland - North rated?
Extended Stay America Premier Suites Portland - North has a 3.7 star rating with 2,332 reviews.
When is Extended Stay America Premier Suites Portland - North open?
Extended Stay America Premier Suites Portland - North is open now. It will close tomorrow at 12:00 a.m.