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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed in the room was the worst ever. I thought about just getting up at 2am and just sleeping in the car. Looking back on it, I should have.
Business response:
Thank you for being our guest. We are sorry for the discomfort you experienced from the bedding. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
They were over booked, when I went to do tbe check in, I was told by the main desk that the hotel was over booked
We booked it mainly because of the breakfast, which turned out to be very disappointing. The website of the hotel is misleading, should say it is grab-and-go breakfast only. Moreover only has room cleaning once a week, which I did not know since we thought this is a regular hotel. Will not recommend
Business response:
Mary, thank you for being our guest. We are sorry you were disappointed with our breakfast and our housekeeping policy. We keep our guest informed about our grab-and-go breakfast by publishing this information on the booking websites. Also, to respect the privacy of our guests, housekeeping is done once a week to offer minimal intrusion. If we did not communicate this properly at check-in, please accept our apologies. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Managemen... read more
Bad attitude from staff, sub par facilities. Overcharged me
Business response:
Bob, we appreciate your comments about your stay at our hotel. We are disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please visit us again so we can restore your faith in our hotel and provide you all with the hospitality you should ... read more
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.1 star rating with 2,124 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.