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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was neat and clean. Staff was very friendly.
Business response:
Dear Guest, We are so glad you enjoyed the clean environment and warm service during your stay at Extended Stay America! It’s always great to hear when guests feel comfortable and well cared for, and that’s what we strive for. Your kind words about the team mean a lot, and we appreciate you taking the time to share your experience. We hope to welcome you back again soon for another great visit. Sincerely, Hotel Management
Room is spartan and furnished with what looks like IKEA furniture. Clean well kept and quiet. You have to order coffee maker, toaster and any other kitchen items yet it is an extended stay hotel. Very odd...and cheap?
Business response:
Dear Guest, Thank you for being a valued guest and for taking the time to post your comments. While we are glad to know you found our guest rooms clean and comfortable, we regret your room did not have the amenities you desired or needed. To ensure cleanliness for every guest, we keep these amenities at our front desk, which our associates will deliver to the room upon request. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests... read more
Nice for a weekend stay
The property was convenient and clean. I wish there had been an additional restroom in the lobby area.
Hair in tub.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the cleanliness issue you experienced during your stay. This is certainly not the standard we strive to uphold. Please know that your comments have been shared with our housekeeping team to prevent this from happening again. We appreciate your understanding and hope you will consider staying with us in the future for a much-improved experience. Sincerely, Hotel Management
Was the only option during a busy graduation weekend where everything else in the area was sold out.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We appreciate your understanding given the high demand during the busy graduation weekend. We regret that your stay did not fully meet your expectations and apologize for any shortcomings you encountered. Your feedback is valuable as we continually work to enhance our services and accommodations. We hope you will consider giving us another opportunity to provide a more enjoyable and comfortable visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,228 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.