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Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino
- Hotels
- Tampa, FL
About this business
Location details
8940 E. Sligh Ave, Tampa, FL, 33610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was awful dried blood on multiple pillow cases, breakfast was hard boiled eggs and granola bars limited dining, rude staff to top it off the smoke alarm went off at 4am. Never again.
Business response:
Dear Elizabeth, Thank you for staying with us during your recent visit to our area. We are genuinely sorry to hear about the multiple issues you encountered during your stay. Your feedback regarding the cleanliness, breakfast options, and staff behavior is concerning, and we assure you that these issues will be addressed with our team for improvement. We hope you will give us another chance to provide you with the exceptional service you deserve in the near future.Sincerely,Hotel Management
My wife and I were in Tampa for class. The location was great. However, everything was good until we got to our room. Soon as we walked in the room it smelled then all of sudden went away. It was only until that night my wife mentioned we were beside the trash but within 15 seconds it was gone. Other than that, everything was great! I learned a lesson and that was to make sure i wasn't by a trash room lol.
Business response:
Dear Quadarrel, Thank you for sharing your experience. We're glad to hear that the location was convenient for your needs in Tampa. We apologize for the initial discomfort caused by the odor near your room. We appreciate you bringing this to our attention, as it helps us to improve our guest experience. We're pleased that the rest of your stay was enjoyable, and we look forward to your next visit, ensuring a room placement that's more to your liking.Sincerely,Hotel Management
Would not stay again. Hotel would not refund I checked into the hotel and immediately noticed the room was not nice at all. My husband, (Im Marie and Don is my husband )said he paid for an upgrade for a bigger room. I was so disappointed.in the room and the service at the front desk. Had to wait a VERY long time to check in . I was in the room for not even an hour when I had to check out and told the woman at the front desk I couldn’t stay (family problem). I got charged for the room. No money back. I sat in the room for one... read more
Business response:
Dear Guest, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
The rooms interieur was quite unwelcoming and felt sterile. Even though the beds were ok, we didn't feel comfortable at all. The other guests were loud until late at night, smashing doors and running up and down the floor. Cleaning was ok, we found a lot of hair across our floors and in the bathroom. All in all, it was ok for a night but we wouldn't come again and choose a different facility instead.
Business response:
Dear A, Thank you for choosing us. Please accept our apologies for the cleanliness issues you encountered in your room. Although our housekeeping team works hard, they should have noticed a few spots and are now working to correct the missed areas you mentioned. We know a first impression is essential, and your experience is different. Further, we are sorry for the noise which disturbed your time in the room. Our front desk team is always available to help you find the best solution while you are with us. Our guests' comfort... read more
No staff at front desk when we arrived. Had to leave and come back several hours later, and still no staff. No pool. Breakfast is a joke. High priced. Would definitely not stay again
Business response:
Dear Jerry, Thank you for being our valued guest and posting your remarks online. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hop... read more
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino
How is Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino rated?
Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino has a 4.2 star rating with 2,797 reviews.
When is Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino open?
Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino is open now. It will close tomorrow at 12:00 a.m.