Extended Stay America - Princeton - West Windsor

Business response:

Thank you for being our guest at Extended Stay America. We are glad to learn you loved all aspects of our property and that you had a great stay with us. However, we regret the inconvenience you mentioned. We value your feedback and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay with us at Extended Stay America. We are delighted to know you were impressed with the service provided by our associates and that you loved your well-appointed room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Donte, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay and regret that you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely, Hotel Management 

Business response:

Justin, thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Ediyalith, thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us. Kindly note, to respect the privacy of our guests housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We regret if our front desk staff did not communicate this to you at the time of arrival. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management 

Business response:

Thank you for selecting us and sharing your evaluation with us. We appreciate your generous rating and hope you had an overall great stay. Your concern for the cleanliness of your room has been discussed with the housekeeping team to be diligent moving forward. It was a pleasure having you as our guest, and we look forward to welcoming you again at Extended Stay America. Sincerely, Hotel Management