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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was clean. Pets welcome. Staff sometimes present at the front desk. Room needs maintenance - broken air conditioner grill. We were very disappointed in the fact that there was no breakfast - prepackaged store muffin, coffee with no proper lid to go. No seating. Mgt said they will tell admin? Not a great response. I don't think they will be able to provide a "free breakfast" without adding a kitchen. If this is important to you, reconsider. Mgt should also trim front hedges so that the sign can be seen from highway BEFO... read more
Business response:
Thank you for the review. Although you had an overall comfortable stay, we are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Your concern regarding the maintenance has been shared to fix it immediately. Thank you for your suggestions, and please consider staying with us again. Si... read more
Check-in/Check-out was super easy. The woman at the desk, I believe her name is Charmaine was extremely helpful & accomodating.
Business response:
We appreciate your wonderful feedback of Extended Stay America. It was a pleasure knowing everything went well during your visit and that our associates, Charmaine especially made your stay an excellent one. On behalf of everyone here, we appreciate you for recognizing our efforts and invite you for another visit. Sincerely, Hotel Management
Ok stay
Business response:
Mark, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
will never stay here again We stayed for 7 nights. They don't come clean rooms or replace towels. Carpet is filthy and really needed some attention. Room smell musty.
Business response:
Please accept our most sincere apologies for the odor and cleanliness issue you encountered while you were here. Your experience has been immediately discussed with the housekeeping department, and we are working closely with them in an effort to improve our service levels to ensure such incidents do not repeat. Kindly note our housekeeping is done weekly to respect the privacy of our guests and offer them minimal intrusion. Counting on your kind generosity to accept our apology, we hope you will consider returning to our ho... read more
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,899 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.