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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Although located on very busy Route 1, the hotel is nicely landscaped behind a berm that cuts down on the noise. My room was located at the back of the hotel, so it was very quiet. Although advertised as an extended stay hotel, with a kitchenette, you have to request whatever cooking and eating equipment you want. I requested glasses (cups), together with hangers -- yes, folks, there are NO hangers. I never received them. There was hair in the tub when I went to take a shower for the first time. I asked for the tub to get an... read more
Business response:
Thank you for staying at our hotel. We are very sorry for the problems you encountered and regret that our staff was not as responsive as they should have been in working to address your specific concerns. Your comments have been shared with the appropriate team so that no future guests encounter a similar issue. Also, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope you will give us the opportunity to make your future visit a pleasant one. Sincerely, Hotel Management
Selection on tv channels was very minimal, options at bfast was adequate but some fruit, milk, juice or yogurt would have been nicer too. Very convenient location...staff was very helpful and kind
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Bathroom sink water pressure was terrible. AC unit didn't work properly. Their free "breakfast" was granola bars.
Business response:
Thank you for writing us back. We know a well-functioning HVAC unit adds comfort to a tiresome day’s rest, and we apologize this wasn’t your experience. Also, we apologize for the water pressure in the bathroom sink and are sorry our breakfast was not to your expectations. Your feedback is discussed with the concerned individuals and appropriate steps are taken so we deliver a guest with a comfortable stay. Please give us another opportunity to provide you with a better experience on your next visit. Sincerely, Hotel Managem... read more
Business response:
Deion, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The room was dirty, dust everywhere and the AC did not work properly
Business response:
Thank you for your review. We sincerely apologize for the cleanliness and maintenance issues you encountered in your room. We do have procedures in place to prevent these types of mistakes. Regrettably, we missed something in our routine while you were here, and for that, we are deeply sorry. Please be assured that we have discussed your concerns with the respective team, and we're working with them to fix all the problems immediately. It is never our intention to disappoint you in any way, and we hope you will give us a cha... read more
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,899 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.