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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The water in the shower was really hot. A maintenance man came in to fix it for a half hour. No one apologized. The lighting wasn't bright, too. There was a funny smell.
Inexpensive but not worth it Room was advertised as smoke free yet it was not. I had prepaid for our 2 night stay yet had to sign some documents, but the printer was not working. Staff made us wait - still no luck. Hallway smelled of stale leftover food. Garbage left near exit doors. Next day our keys didn't work - locks were changed until I went to sign documents. No one at the Front Desk to help us. This will be my first and last stay at Extended Stay.
There was no room in spite of reservation expedia collected already no rooms due to overbooking...... they made me use the other motel.......
Open window, no screen, needed desk clerk to close window since it was stuck. Ran out of toilet paper, no extra roll in room. Electricity went off during night. Wash cloths and towels so hard and scratchy! Puddled water in elevator and on floor when door opened in lobby.
Price is not good for one night Maybe it is ok to stay longer but for one night it is not worth the money. The room I first assigned has very strong curry smell. They chamged it to one with slight smell. I have to set the fan for 4 hours to get rid of the smell
Only OK The Hotel was not very good. The price is very good. But the rooms conditions were not very good. I had two rooms. One room at a huge spot on the rug. The other room the refrigerator leaked. To top it off the rooms are not cleaned daily and the hotel provides no shampoo just a bar of soap. So you get what you pay for. The hotel staff is very nice.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your refrigerator did not work properly and that our housekeeping as well as amenity policies were not communicated to you properly at check-in. Please know, we offer weekly housekeeping for guests staying 8 or more nights, with additional services offered in between for a minimal fee. Our amenities are held at the front desk, but are available to guests upon request. I will work with the staff to ensure repairs are made in... read more
No hot water I checked into the hotel to freshen up before a long flight. There was no hot water. There was nobody at the front desk to complain about the issue when I checked out. I called Extended stay a day later and filed my complaint. Somebody would call me back. I'm still waiting after 2 weeks.
So called non smoking room Greeter Kimberly's not friendly arrived before checking time just driven 14 hours and she would not even check to see if room was available told me to come back in 2hours. Work being done front and side entrance very hard getting in and out . Asked for non smoking room got a smoking room that was treated with air freshened got another room second night over all very dissatisfied
Princeton Pretty marginal and tired.. Also, under renovation an couldn't get in entrance.
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,905 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.