Extended Stay America - Princeton - West Windsor

Brian 

on Expedia

12 years ago

AC doesn't work Pros: excellent location Cons: AC stopped working, not as clean as I thought it would be (should be), bed was not made properly even when I first checked in, loud noise especially since it's close to the main road (pick a room facing the rear). I did not bother complaining about the AC since I didn't spend much time in the room and it cooled down at night. Although, if I were you I'd get them to fix it. Recommendation: Find a better place. I chose this because of the kitchen which helped me prepare my own foo... read more

Anonymous 

on Expedia

12 years ago

Not impressed The room wasn't very clean (there was still stuff in the drain) and the comforter had stains on it. The room was freezing (!) and the thermostat didn't work. Before booking, I called to see what time the continental breakfast was served and was told it started at 6am. When I had to leave at 6:15 the front desk clerk was still waiting on someone to deliver food. I wouldn't stay here again. 

Roberto 

on Expedia

12 years ago

Decent at best No further comments - the rating ratio speaks itself. 

Annie 

on Expedia

12 years ago

Be assertive! It was a process...The first room I was shone had a very strong curry aroma.I asked for a second room. The eager to be helpful staff person Laquan upgraded me to a larger room which was one of their "best" rooms. It was for the first night. Then the air condition began to hiccup. It barely cooled the room the first night. I reported this in the morning. I was told the maintenance person would be there at 8:30 the next morning to repair it. When I returned that evening, no repair; still a barely cooling AC which... read more

Jean-Marc Porson 

on Expedia

12 years ago

Very low budget operation - they don't even give you shampoo in the rooms. My 'non-smoking' room had clearly been smoked in, A LOT. I won't be returning to this location, or to any hotel in this chain. 

Anna 

on Expedia

12 years ago

Awful!!! Worst hotel stay ever!! 

Anonymous 

on Expedia

12 years ago

Smokey, smokey, smokey We had 2 room reserved. Our non-smoking rooms were NOT. Window was left open so the staff was aware. Curtains falling off the window too. Immediately asked for another room. Second room did not get moved until next day. Then the shower did not work! Requested repair and it took 2 days - finally found out that there is no maintenance guy on the weekends after pushing the front desk staff for justification. NO housekeeping unless you pay for it or stay there more than 8 days. Also, must empty your own tr... read more

Anonymous 

on Expedia

12 years ago

Cold shower. The room was mediocre at best. I woke to find that there was no hot water. I received multiple different stories as to the status of the repair. None were true. The General Manager wasn't even onsite to deal with the problem or the customers. When I brought up the subject of compensation, I was told that I would need to call back when the GM was available.