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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was nice and helpful. Room was fine. I was satisfied.
The front desk staff and manager were extremely helpful with the check in process; they went above and beyond to assist! The room was clean and comfortable, and the location was perfect for our trip to Providence College.
Business response:
Dear Guest, Thank you for sharing your experience. It is wonderful knowing your stay was pleasant and that our team provided such attentive assistance during check-in. We are delighted you found the room clean and comfortable, and that the location suited your visit perfectly. Your kind words mean a lot, and we look forward to welcoming you again at Extended Stay America whenever your travels bring you back to the area. Sincerely, Hotel Management
the room was clean, but the 2 chairs they had in the room, one of them the seat had rotted almost completely away, the other was just plain old and both of them should be in the trash - for 5 days we didn't sit on either one. The staff at the front desk was pleasant for the most part. There were too many peo[le hanging around outside of the door and even in the very small foyer.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad to hear the room was clean and that our front desk staff made a positive impression. However, we are sorry about the condition of the chairs and the discomfort caused by the activity around the entrance and foyer. Your comments have been shared with our team to ensure a more comfortable and welcoming environment. We appreciate your input and hope to have the opportunity to provide a better experience in the future. Sincerely, Hotel Management
Staff was fine, room was clean. Hotel does have a smell to it
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to learn about the cleanliness issues you noticed during your stay. This is something we take seriously, and we will be looking into it to ensure a fresher environment for all our guests. On the positive side, we are glad to hear you found the staff courteous and the room clean. We appreciate your input and hope to have the opportunity to provide an even better stay in the future. Sincerely, Hotel Management
No glasswares
Business response:
Dear Guest, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back ... read more
Front desk staff was extremely helpful
Business response:
Dear Guest, We are delighted to hear that our front desk team provided such helpful and attentive service. Your kind words will be shared with our staff as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you back for another enjoyable and comfortable stay. Sincerely, Hotel Management
Need more cleaning attention on the room floors
Business response:
Dear Fahmi, Thank you for your valuable feedback. We are dedicated to providing our guests with a clean and welcoming environment, and we regret that we did not meet these standards during your stay with us. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. We trust that the remainder of your stay was pleasant, and we hope you will give us another try so we can provide you with a more positive experien... read more
Well, Price hotel just outside of the downtown of Providence. Somewhat featureless, but clean rooms, lots of hot water, nice people. Often time staff were elsewhere in the hotel and making it difficult to check out in the evenings.
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,026 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.