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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place nice nothing special but nice good staff
Room needs furniture upgrade. The staff is always nice and helpful. I know its hard to have a better selection of breakfast items when you residents the take all items available and leave none for anyone else.
Business response:
Dear Guest, Thank you for your valuable feedback. We appreciate your kind words about our team’s helpfulness and friendliness. We understand your thoughts about the room furnishings and will consider this for future improvements. Regarding breakfast, we recognize the challenge of limited availability and are continuously exploring ways to better accommodate all guests. We hope to continue providing a pleasant stay for you. Sincerely, Hotel Management
There was no hairdryer. Water pressure was good. Too many kidd
Business response:
Dear Guest, We appreciate your decision to stay with us and hope that your overall visit was satisfactory. Nevertheless, we regret that any issues detracted from the perfection of your experience. Your feedback is highly valuable to us as it enables us to enhance our guest experience. Please be informed that hair dryers are available upon request at the front desk, and our team is always ready to assist you with any needs you may have. We appreciate your valuable insights and hope you will consider giving us another opportun... read more
Staff was nice and helpful. Room was fine. I was satisfied.
The front desk staff and manager were extremely helpful with the check in process; they went above and beyond to assist! The room was clean and comfortable, and the location was perfect for our trip to Providence College.
Business response:
Dear Guest, Thank you for sharing your experience. It is wonderful knowing your stay was pleasant and that our team provided such attentive assistance during check-in. We are delighted you found the room clean and comfortable, and that the location suited your visit perfectly. Your kind words mean a lot, and we look forward to welcoming you again at Extended Stay America whenever your travels bring you back to the area. Sincerely, Hotel Management
the room was clean, but the 2 chairs they had in the room, one of them the seat had rotted almost completely away, the other was just plain old and both of them should be in the trash - for 5 days we didn't sit on either one. The staff at the front desk was pleasant for the most part. There were too many peo[le hanging around outside of the door and even in the very small foyer.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad to hear the room was clean and that our front desk staff made a positive impression. However, we are sorry about the condition of the chairs and the discomfort caused by the activity around the entrance and foyer. Your comments have been shared with our team to ensure a more comfortable and welcoming environment. We appreciate your input and hope to have the opportunity to provide a better experience in the future. Sincerely, Hotel Management
Staff was fine, room was clean. Hotel does have a smell to it
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry to learn about the cleanliness issues you noticed during your stay. This is something we take seriously, and we will be looking into it to ensure a fresher environment for all our guests. On the positive side, we are glad to hear you found the staff courteous and the room clean. We appreciate your input and hope to have the opportunity to provide an even better stay in the future. Sincerely, Hotel Management
No glasswares
Business response:
Dear Guest, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. We have shared your comments with our team for improvement. We hope to welcome you back ... read more
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,069 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.