Extended Stay America - Providence

Business response:

Dear Lois, Thank you for including Extended Stay America in your travel plans! We’re glad you found the location convenient. We appreciate your feedback about the property and will share it with the relevant individuals as we plan future upgrades. Your input helps us as we continue to enhance our guest experience. We hope to welcome you again whenever your travels bring you this way. Sincerely, Hotel Management 

Business response:

Dear Madison, Thank you for taking the time to share your experience. We are sorry to learn that your stay fell short of expectations, particularly in terms of your rest. Ensuring a peaceful and relaxing environment is essential to us, and we apologize for any discomfort you experienced. Your comments have been noted and will be shared with our team as part of our ongoing efforts to enhance the guest experience. We truly value your feedback and look forward to the opportunity to provide you with a more enjoyable and comforta... read more

Business response:

Dear Guest, Thank you for choosing to stay with us. We’re thrilled to know we exceeded your expectations. Our team works hard to offer excellent accommodations and a convenient location for visitors, and we’re glad this made a positive impact. It was a pleasure having you, and we hope you will make Extended Stay America your home away from home whenever your travels bring you to our area.Sincerely,Hotel Management