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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Welcome to Extended Stay America - Providence! We are the perfect location for business travelers, students, tourists and those relocating to the Providence, RI area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-95 and is only 2 miles from downtown Providence. From our location, you can easily visit local attractions such as Roger Williams Park Zoo, the RISD Museum of Art, the Providence Children’s Museum and the Providence Performing ... read more
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room was clean and luckily I had no issues with bugs. HOWEVER, I don't think the carpet in the hallways has ever been cleaned. If you want housekeeping you have to request it and pay extra. The laundry room doesn't have a change machine, they don't keep quarters at the front desk, and the machines don't take cards. The employees were blasting a radio in the hallway and never seemed to be at the front desk when I needed them. I had a kitchenette but NO dishes nor silverware... not even an individually wrapped dispisable cu... read more
Business response:
Dear Julie,Thank you for sharing your feedback with such detail. We are genuinely sorry for the frustrations you experienced during your stay, from hallway cleanliness to the lack of housekeeping and kitchenette supplies. We also apologize for the lack of available staff and for how your concerns were addressed, as we aim to provide attentive service in all areas. We understand how these issues impacted your experience and are actively working to improve our housekeeping, staffing, and guest services to enhance comfort for a... read more
Needs Updated Room Size Was Great. Room Was Clean, But Could Use A Deep Cleaning. Did Not Receive Adequate Amount Of Toiletries And Towels. Hallway Carpet Was Filthy And Needs Replaced! Noisy Neighbors Across Hall And Above Us. Seems As If The Hotel Has Some Permanent Residents There?/?
Business response:
Dear Charity,Thank you for your feedback. We are glad you appreciated the room size and cleanliness, but we sincerely apologize for the issues you encountered regarding the need for updates and the lack of adequate toiletries and towels. Your concerns about the hallway carpet and noise from neighboring rooms are noted, and we will address them with our team to improve our guests’ experience. We value your input as we strive to enhance our services and hope you will consider staying with us again for a more enjoyable visit.Si... read more
This is not the well maintained property, in my bathroom there was no shower head, I reported that to front desk and I was given some discount
Business response:
Dear Arun, Thank you for sharing your experience. We sincerely apologize for the issue with your bathroom and regret that the property did not meet your expectations. While we are glad the front desk could offer a discount, we understand this does not replace the inconvenience caused. Your feedback is valuable, and we will address this matter to improve future stays.Sincerely,Hotel Management
Excelente
Staff was nice, very clean, quiet
Business response:
Dear Gretchen, We are delighted you chose to stay with us at Extended Stay America. We appreciate each of your wonderful comments and are happy to read you enjoyed our tranquil and spotless property. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
Amanda and her staff at this hotel are all amazing and super helpful. Always pleasant and eager to help in any way possible. Thank you!
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 4.1 star rating with 916 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.