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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Chime, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Sincerely, Hotel Management
Like being at home
Business response:
Dear Wayne, Thank you for staying with us and for sharing such a warm comment. It’s wonderful to hear that your stay felt as comfortable as being at home. We appreciate your kind words and look forward to welcoming you back to Extended Stay America again soon. Sincerely, Hotel Management
Was a wonderful stay
Close to sch but needs a hard goods update.
Business response:
Dear Lois, Thank you for including Extended Stay America in your travel plans! We’re glad you found the location convenient. We appreciate your feedback about the property and will share it with the relevant individuals as we plan future upgrades. Your input helps us as we continue to enhance our guest experience. We hope to welcome you again whenever your travels bring you this way. Sincerely, Hotel Management
beds weren’t very com
Business response:
Dear Madison, Thank you for taking the time to share your experience. We are sorry to learn that your stay fell short of expectations, particularly in terms of your rest. Ensuring a peaceful and relaxing environment is essential to us, and we apologize for any discomfort you experienced. Your comments have been noted and will be shared with our team as part of our ongoing efforts to enhance the guest experience. We truly value your feedback and look forward to the opportunity to provide you with a more enjoyable and comforta... read more
Couch in the room was all ripped up and really should be thrown out. Also TV did not work in the room. Staff was kind- def more of a motel vibe.
Business response:
Dear Jessica, Thank you for taking the time to share your feedback. We're pleased to know our team left a positive impression, though we regret that the condition of the furnishings and the issue with the television did not meet expectations. Your observations are valuable and will be addressed internally as we work to improve the overall guest experience. We hope to have another opportunity to provide you with a more comfortable and seamless stay in the future. Sincerely, Hotel Management
Avoid if possible My room was in terrible disrepair, although the plumbing was good. Walls with gashes. An entire drawer from the kitchen cabinet was missing. The shower curtain was covered at the bottom with black mold. Homeless man was sleeping overnight on a picnic table. The entire neighborhood seemed to be not safe or desirable. I stayed here because I refused to spend $400 a night downtown. For $150 a night, however, I expected a lot nicer place.
Business response:
Dear Duane, Thank you for reviewing your stay with us. We are sorry to learn that your experience did not reflect the quality you expected. We understand how important it is to feel both comfortable and secure, and we are disappointed that the condition of your room and the surrounding area did not meet those expectations. We appreciate you bringing these concerns to our attention. Your feedback has been shared with our leadership team as part of our ongoing efforts to improve the guest experience. We hope to provide you wit... read more
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,117 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.