Extended Stay America - Providence

Business response:

Dear Guest, We are delighted to hear that our front desk team provided such helpful and attentive service. Your kind words will be shared with our staff as encouragement to continue delivering exceptional hospitality. We look forward to welcoming you back for another enjoyable and comfortable stay. Sincerely, Hotel Management 

Business response:

Dear Fahmi, Thank you for your valuable feedback. We are dedicated to providing our guests with a clean and welcoming environment, and we regret that we did not meet these standards during your stay with us. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. We trust that the remainder of your stay was pleasant, and we hope you will give us another try so we can provide you with a more positive experien... read more

Business response:

Dear DANIELA, Thank you for sharing your experience at Extended Stay America. We’re glad your stay suited your needs and budget, and that you had a pleasant stay. We make every effort to ensure our rates are competitive with those of like hotels in our area, and we strive to deliver the accommodations, service, and amenities our guests enjoy. As an extended-stay hotel, we offer affordable nightly, weekly budget, and long-term discount rates. Your feedback helps us continue improving the comfort and convenience we offer. We w... read more