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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not very impressed Booked a room with two beds and ended up with one bed and one pull-out couch. I had to ask for sheets for the second "bed" and I had to ask twice for soap/shampoo for the bathroom.
Business response:
Thank you for your feedback and for sharing your less than pleasant experience. We apologize for the great inconvenience of not receiving your preferred room type and then having to ask for items you needed. That is certainly not the first impression we were aiming for and we are so sorry for this disappointing experience. We wish you well in all your future travels.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Nothing i liked and managed poorly!................
Business response:
Oh no! Obviously, you did not have a pleasant stay with us and I'm so sorry we disappointed you.
Business response:
We are sorry you did not enjoy your stay with us.
One of the worse i have ever been to i would never return
Business response:
We are so sorry to hear this.
our room smelled like stale cigarette smoke - we left without staying
Business response:
I'm so sorry to hear about this and thank you for letting us know how we came across.
Lack of correct amount of towels for the 2 rooms I paid for. Had to pay an extra $2.00 for the use of 2 blankets in the rooms. Smoke stinch rooms. No maid service. No clean towels daily. No extra toothbrush available.
Business response:
As a value-focused hotel that specializes in extended stays, we do not provide all of the amenities you might find in a traditional hotel. This helps us keep our rates affordable. We are sorry you were disappointed in our amenities. Thank you for sharing your feedback with us.
Business response:
We wish your stay had been more pleasantly memorable. Thank you for taking time to rate our hotel.
Noisy, can hear everything. Horrible smell. Loud in room air conditioning
Business response:
Thank you for reviewing our hotel. We are so sorry to hear that you experienced disturbing noise and unpleasant odors during your stay; we apologize for the inconvenience. We will use your feedback to help us improve and we appreciate your feedback. We wish you well in your future travels.
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,297 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.