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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonable place to stay, Internet not best. Fast checkin, quiet hotel. $100 deposit against damage placed on my debit card, I expect that will be removed in a day or two. My only real complaints are : Free Internet service not the fastest and I wasn't interested in spending another $8 for an upgrade; no chair only a sofa for seating. It's for those two reasons I didn't rate this 5 stars overall.
Business response:
Dear John, Thank you for staying with Extended Stay America and sharing your feedback. We're delighted to read that everything went well with your check-in process and that you loved the quiet atmosphere. We appreciate your understanding regarding the deposit, and we will address the internet speed concern with the appropriate individuals for improvement. We hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Great stay & convenient location. Will definitely stay again !
had everything i needed
Business response:
Dear Donald, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope you are already planning another visit our way.Sincerely,Hotel Management
We were disappointed and probably not choose to stay again. The receptionist front desk was so friendly and kind however when we got to our room it was no longer pleasing. The sheets were stained and looked unchanged. There was a bag with a hanger holding it to cover something on the ceiling felt creepy and the breakfast was the worst consisting of coffee , oatmeal or a muffin. We were counting on a small breakfast and get off on our trip.
Business response:
Dear Jacklyn, Thank you for your review and for choosing our hotel. We appreciate your kind words about our friendly front desk staff. However, we regret to hear about the disappointment with the room condition and breakfast offerings. We understand the importance of a comfortable stay, and we apologize for any inconvenience. Your comments are valuable, and we'll use them to improve our services. We hope you'll reconsider and give us another chance to provide a more enjoyable experience in the future.Sincerely,Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,076 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.