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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee from 7-8 am
Business response:
Dear Michael, Thank you for taking the time to leave feedback regarding your visit. Please know we are committed to providing the highest hospitality level for every guest; therefore, we hope you will accept our apologies that this was not your experience. Your concerns are being shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management
Good basic stay Good value, comfortable bed, easy to use heater/ac
Business response:
Dear Philip, Thank you for staying with us. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. We are glad you loved our comfortable beds and clean, well-appointed rooms. We aim to provide you with an excellent stay and know how important it is to get a great night's sleep. Thank you for being our guest; we look forward to seeing you soon.Sincerely,Hotel Management
V
Business response:
Dear Ghislain, Thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as a motivation to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Hotel Management
We had a one night stay and it was great. The hotel is clean, Checking in was fast and easy. My only suggestion is that a hair dryer should be in each room.
Great Staff, But Some Disappointments The staff at this hotel were friendly and helpful. Our check-in had a glitch in that we prepaid on Hotels.com but they still showed a balance of $171, which I am not entirely sure how was settled. I'm monitoring our cards to make sure that we weren't double charged. So far, so good, but it was weird. The hotel itself did not feel clean. The hallway our entire time didn't get vacuumed and visibly needed it. The refrigerator in the room was filthy and the desk had a small puddle of water o... read more
Business response:
Dear John, Thank you for sharing your thoughts about your recent stay. We are glad to hear our service met all your expectations. However, we're sorry you were inconvenienced by the overall cleanliness of the hotel and some billing concerns. Our goal is to provide every guest with an excellent visit; therefore, we are sorry this was not your experience. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit.... read more
I wouldnt stay here if i didnt have too. But the staff is really nice.
Business response:
Dear Shaye, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, so we are happy to deliver. Our front desk team is always attentive and joyful to talk to. However, we are sorry for not meeting all your expectations. Please return, and we enjoy another seamless trip when you travel to our area.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,043 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.