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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Complimentary breakfast was non existent. Hallways filthy. Rooms ok.
Business response:
Dear John, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We are pleased that you enjoyed our clean rooms. However, we hope you will accept our apologies regarding your breakfast concerns. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon... read more
Good for a night or two Overall it was a beach hotel and the location was really good. Our room really smelled like Indian food though the moment we walked in and we couldn’t air it out. Beds were kinda hard, not your standard hotel comfort. It was for one night though and it was exactly what we needed for a short term stay.
Business response:
Dear Courtney, Thank you for sharing your experience. We're pleased to hear that our beach hotel's location suits your needs for a short-term stay. We appreciate and use your feedback about the room to enhance our services. If your travels bring you back to the area, we hope to welcome you again and provide an even more comfortable experience. Safe travels!Sincerely,Hotel Management
the place smelled, and had not been cleaned in days
Business response:
Dear Pragya, Thank you for choosing us. We're sorry to hear about your recent experience. Cleanliness is a top priority, and we apologize for any oversight. Our team is committed to providing a comfortable environment for all guests. Your feedback is valuable, and we'll address this issue promptly to ensure it doesn't happen in the future. Thank you for bringing it to our attention, and we hope you'll consider giving us another chance in the future.Sincerely,Hotel Management
No coffee from 7-8 am
Business response:
Dear Michael, Thank you for taking the time to leave feedback regarding your visit. Please know we are committed to providing the highest hospitality level for every guest; therefore, we hope you will accept our apologies that this was not your experience. Your concerns are being shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,212 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.