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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The people above my room, stayed up all night stomping until 5am, i went to relax and did not do so.
Business response:
Dear Linda, Thank you for your feedback regarding your noise concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management
It a low cost place
Business response:
Dear Edgardo, Thank you for the excellent review. We are glad your stay was enjoyable, and we could exceed your expectations for a great price. We appreciate you taking the time to leave your kind remarks. Thank you for choosing Extended Stay America. We hope to welcome you back soon.Sincerely,Hotel Management
Good distance to Twin River but not a good neighborhood in ProvidenceOnly 1 person to sign in but was polite
Check in was quick
Complimentary breakfast was non existent. Hallways filthy. Rooms ok.
Business response:
Dear John, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We are pleased that you enjoyed our clean rooms. However, we hope you will accept our apologies regarding your breakfast concerns. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon... read more
Good for a night or two Overall it was a beach hotel and the location was really good. Our room really smelled like Indian food though the moment we walked in and we couldn’t air it out. Beds were kinda hard, not your standard hotel comfort. It was for one night though and it was exactly what we needed for a short term stay.
Business response:
Dear Courtney, Thank you for sharing your experience. We're pleased to hear that our beach hotel's location suits your needs for a short-term stay. We appreciate and use your feedback about the room to enhance our services. If your travels bring you back to the area, we hope to welcome you again and provide an even more comfortable experience. Safe travels!Sincerely,Hotel Management
I’m still mad. The deposit actually got charged to the credit card. Not the usual pending and release. Also, they initially gave me a room that had not been cleaned since the last tenants.
Business response:
Dear Samuel A, We appreciate you being our guest and providing feedback. Please accept our apologies for any housekeeping oversights you experienced. We are also sorry for the inconvenience you encountered with the charges on your credit card. We completely understand the frustration you must have experienced. Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,138 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.