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Extended Stay America - Providence - Airport
- Hotels
- Warwick, RI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
268 Metro Center Blvd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Justo, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Never again Aside from the roaches in the room, it did not appear to have been cleaned prior to my arrival. The bathtub was disgusting, there was shoe markings along the tub and black stains on the tub floor. The kitchen was not clean, the fridge had fresh food strains on it, as did the wall. Encountering the roaches made things even worse and very uncomfortable. Also, to get fresh towels, you need to go down yourself to exchange them. I needed to make multiple trips from the 3rd floor to the lobby to get a coffee machine, u... read more
Business response:
Alexa, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Monica, thank you for your excellent rating. We are thrilled you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Business response:
Miguel, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Very good and close to the airport
Business response:
Emanuel, thank you for taking the time to review your stay. We are glad to know you had a nice stay with us and that our ideal location with easy access to the airport made it a great one. Thank you again for your review. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It was comfortable
Business response:
Winnie, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Stay somewhere Else At check in I was told the room I had reserved was not available (in other words they gave it to someone else). I was being "upgraded" to a suite. The room was ok, but obviously tired. You could tell looking around that the room had not been maintained well. It was technically clean but the attention to detail I've come to expect was certainly not present. The pull out sofa bed was horrid and had a stained mattress from gods knows what. We flipped it over. The "On the Go" breakfast was horrid. Coffee with... read more
Business response:
Rob, thank you for reviewing your visit. Please accept our apologies for not accommodating in the room of your choice and for the inconvenience you had due to it. We have discussed your feedback with our front desk, and we’re personally reviewing this situation to make sure future guests do not experience the same. We appreciate you bringing this to our attention so we can continue to improve our hotel. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders to assist them when determining... read more
Frequently asked questions about Extended Stay America - Providence - Airport
How is Extended Stay America - Providence - Airport rated?
Extended Stay America - Providence - Airport has a 4.1 star rating with 1,130 reviews.
When is Extended Stay America - Providence - Airport open?
Extended Stay America - Providence - Airport is open now. It will close tomorrow at 12:00 a.m.