Extended Stay America - Providence - Airport

voeun 

on Expedia

a year ago

Booked for a queen bed , end up with a full size . Place look old , wifi service was poor unless you pay for an upgrade. Bed sheet was thin , the bed itself was uncomfortable to sleep on. Will not recommend . 

Anonymous 

on Expedia

a year ago

Absolutely disgusting. There were bodily fluids in multiple places around my room. The front desk was unfriendly. Very gross and unacceptable. 

Mohamed 

on Expedia

a year ago

Worse checking in staff experience Firstly, the staff that checked me in by the name of EVA was so rude and arrogant the way she responded to questions, and at some point she mentioned “I don’t have enough time I’m about to leave” Just the fact that she was that rude made not to ever use such hotel. The rooms were dirty, hall way smells bad, funnily she handed me a pack of two bottle of water and granola bars like when you’re not ready to deliver it. 

Roberta 

on Expedia

a year ago

DO NOT STAY HERE HORRIBLE! It shows that it is pet friendly. I called 3 times to check that I had a pet friendly room. At the desk I was told that while the property itself is pet friendly all of the truly pet friendly rooms were already taken. I spent most of the night trying to get my cat out from under the bed. I was also charged a $100 “incidental” fee that would only be refunded after they inspected the room. Ashley at the desk in the morning was abrasive and seemed put out when I told her I wanted the $100 refunded. Sh... read more

Tracy 

on Expedia

2 years ago

Stay away from hotel.com Got to hotel only to find I didn’t have a room, hotel.com was absolutely horrible and the hotel stated that they never received anything but hotel.com took the funds from my credit card