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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was lots of bug in both bed I would never stay in this hotel.
Business response:
Dear Victor,Thank you for sharing your experience. We sincerely apologize for the discomfort caused by this issue. Cleanliness and guest satisfaction are top priorities, and we take reports like yours seriously. Please know that our team is dedicated to promptly addressing any concerns. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management
Serviceable ESA location. But breakfast is just coffee and packaged muffins. Common areas were somewhat clean. Property is getting beaten up, needs some refurb work.
Business response:
Dear John, Thank you for sharing your thoughts. We're glad you found our location convenient. We appreciate your feedback on the breakfast options and the condition of the property. Rest assured, we're committed to improving our facilities and ensuring a comfortable stay for all guests. We hope to welcome you back to Extended Stay America soon.Sincerely,Hotel Management
people and staff smoking drugs outside of front door
Business response:
Dear Dana, Thank you for bringing this to our attention. We take these matters very seriously and will ensure this is properly addressed.Sincerely,Hotel Management
Staff was well. The comfort and condition of the room was terrible, and we decided to check out early. We woke up with our backs sore from the discomfort of the bed and thin pillows. Our pillows and bed at home are more comfortable! The fridge (top and bottom) smelled of spoiled fish, so any food we needed to store we opted not to.
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear that the comfort of your room did not meet your expectations. We understand how important a restful stay is, and we sincerely apologize for the issues with the bed, pillows, and refrigerator. Please know that your concerns will be shared with our team for review and improvement. We strive to ensure a comfortable stay for all our guests, and we would appreciate the opportunity to welcome you back in the future for an enhanced experience. Your satisfac... read more
Hotel was dirty, got a non smoking room that smelled like weed and cigarettes, toilet was used when I got in. Would never use this property again.
Business response:
Dear Matthew,Thank you for sharing your feedback. We sincerely apologize for the unacceptable conditions you experienced during your stay. Providing a clean, comfortable, and smoke-free environment is our priority, and it is clear we fell short of meeting these standards. Your concerns are being addressed with our team to ensure immediate improvements. We deeply regret the negative impression this has left and understand your disappointment. Should you consider staying with us again in the future, we would welcome the opport... read more
Everything of the location was horrible did not like it was dirty,smelled like cigarettes,hair in bed,chairs where filthy,bed did not stay still when sat at the end of the bed went up,fridge and stove was dirty
Business response:
Dear Cesar, Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with cleanliness, the condition of the room, and the discomfort you faced. We strive to provide a welcoming and well-kept environment, and it is clear we missed the mark during your stay. Your concerns regarding cleanliness, odor, and furniture stability are being shared with our team to ensure these issues are addressed promptly. While we regret the inconvenience caused, we are committed to making improvements an... read more
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,287 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.