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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap stay, but low quality. Only good for couples days.
Business response:
Dear Jeorge, Thank you for your feedback. We understand that while the cost may have been reasonable, the overall experience fell short of your expectations. We strive to offer a comfortable stay and regret that this did not align with your needs. Your input is valuable to us, and we’ll work on enhancing the quality of our accommodations.Sincerely,Hotel Management
Dingy stinky room Room was dingy and smelled awful
Business response:
Dear Tomi, Thank you for providing your feedback. We regret that the condition and odor of your room did not meet your expectations. Ensuring a clean and pleasant environment is important to us, and we are concerned that we fell short in this instance. Your comments will be reviewed with our team to address and rectify these issues. We appreciate your input and hope for the opportunity to offer a better experience in the future.Sincerely,Hotel Management
This hotel was just okay. Lots of unpleasant smells throughout the building, in the room, and bathroom. If it weren’t for the smell, I would have rated it higher. The room itself seemed fine and clean, but the smells made it unpleasant to be in.
Business response:
Dear Carly, Thank you for reviewing our hotel. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you fo... read more
Room was awful..Smells like dirty old cigarettes and cleaner masking the smell.Floor was sticky so had to wear shoes or sandals all the time..breakfast wad only a pre package muffin or oatmeal instant..didn’t have a bowl to put oatmeal in you had to use a coffee cup!!? no fresh decaf there or just plain cream there.. only had coffee mate creamer which was terrible..too much sugar in it..The receptionist didn’t seem to care about our stay there..Very much to herself..Every night there kept hearing loud noise from 2 or 3 floor... read more
Business response:
Dear Joseph,Thank you for your recent stay and your feedback. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. It was disappointing to read that we did not meet some of your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outst... read more
just horrible..room smelled like a mix of a smokers convention and body odor..we had to keep spraying air fresheners we brought with us…Breakfast was basically no breakfast..just muffins and a fruit bar.coffee was bad…save yourself the headache and stay somewhere else…
Business response:
Dear Joseph, Thank you for your feedback. We sincerely apologize for the unpleasant odor in your room and understand how important a comfortable environment is for a positive stay. We also regret that our breakfast offerings did not meet your expectations. Your comments are invaluable for our ongoing improvements, and we will address these issues to enhance the experience for all guests. We appreciate your insights and hope to provide a better visit in the future.Sincerely,Hotel Management
Nothing great
Business response:
Dear Shelly, Thank you for sharing your thoughts. We are sorry to hear that your experience did not meet your expectations. Your feedback is invaluable as it helps us identify areas for improvement. We aim to enhance our services and provide a more satisfying experience for all guests. We appreciate your insights and hope to have the chance to welcome you back in the future for a better stay.Sincerely,Hotel Management
Really not a great experience. We booked a room with two full beds. We got one king size bed. I asked about getting the room we booked and was told we couldn’t. So we asked for a cot. It took a half hour because they only have 2 for the whole hotel. we weren’t given blankets and sheets, I called down to the front desk and they told me I had to go get them myself. I was given the equivalent of a sheet and told they were out of blankets. The “breakfast” was coffee and a nutrition bar. The place reeked of smoke. Even in non smo... read more
Business response:
Dear Elizabeth, Thank you for providing your feedback. We are sorry to hear about the issues you faced during your stay. It’s concerning to learn about the discrepancies with your room assignment and the challenges with the cot and linens. We apologize for any inconvenience caused by the breakfast options and the overall environment. We appreciate your recognition of the manager's efforts. Your comments will be taken seriously as we work to improve our services and guest experience.Sincerely,Hotel Management
The carpets were stained, dirty bed sheets and smelly rooms
Business response:
Dear Mark, Thank you for sharing your feedback. We are sorry to learn about the issues you encountered with the carpets, bed linens, and room odor. Your comments are important, and we will address these concerns to ensure a more pleasant environment for future guests. We appreciate your input and hope for the opportunity to provide a better experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,439 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.