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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pans available!!! 2 visits in a row for me....
Business response:
Dear Drey, Thank you for being our valued guest and posting your remarks online. We regret any disappointment you may have experienced regarding the amenities in your room and sincerely apologize for the inconvenience. Your feedback is of the utmost importance to us as we constantly endeavor to accommodate our guests' preferences and make every effort to ensure their comfort during their stay. Thank you again for bringing this to our attention; we hope to welcome you back for a much-improved stay.Sincerely,Hotel Management
Don’t waste your money! Spend alittle extra This location is trash. Shower was slippery bust my behind then went to lay down and there was a roach on the bed. No refund offered. The manager didn’t care one bit!! At night there is so much traffic in the parking lot and building! Not good traffic either. Had to ask front desk was this in a bad area
Business response:
Dear Theresa, We are genuinely sorry for the disappointing experience you had during your stay. Your safety and comfort are paramount to us, and we deeply regret the issues you encountered with the slippery shower, pests, and traffic disturbances. Please accept our sincerest apologies for any inconvenience caused by the lack of assistance from our manager and the offer of a refund. We take your concerns seriously and are actively addressing them to prevent similar incidents in the future. We understand your hesitation, but w... read more
The lack of staff left me outside for about a half hour because the door locks.
Business response:
Dear Walli, We deeply apologize for the inconvenience you experienced due to a lack of staff availability, which resulted in you being locked outside. Your feedback is concerning, and we will address this issue promptly to ensure that our guests are assisted promptly, especially during such situations. Please know that your comfort and safety are our utmost priorities, and we regret any inconvenience caused. We will take steps to prevent such occurrences in the future and look forward to offering you an improved stay on your... read more
It smelled really bad in the front desk and the room
Business response:
Dear Luis, We apologize on behalf of our team for any inconvenience caused during your visit. We are sorry we could not meet your expectations and understand the disappointment it may have caused. As cleanliness is our top priority, we take all feedback seriously and will address this issue with our housekeeping staff. We hope you will give us another chance to serve you in the future, and we look forward to welcoming you back soon. Safe travels!Sincerely,Hotel Management
They have roaches and I have the video to prove it
Business response:
Dear Vonrjhcille, Please accept our apologies for the inconvenience caused; we regret your room was not spotless and fresh, resulting in an unpleasant experience on your visit. We have checklists to inspect every suite after we have serviced it. Unfortunately, we missed something during this process, so we sincerely apologize. We are working with our housekeeping and the pest control team to reiterate the importance of our daily checklists to ensure this isn't repeated. Also, they are instructed to double-check the rooms bef... read more
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,287 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.