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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The worst hotel I have been. Is definitely not worth 200 hundred dollars . Also saying not smoking room and we couldn’t sleep because of the smell this a motel with hotel prices , breakfast included definitely scammers a granola bar and coffee
Business response:
Dear Mayra, We apologize for the experience you encountered during your recent stay. Your feedback is concerning, and we take it seriously. Please know that we prioritize the comfort and satisfaction of our guests, and we regret that we fell short of your expectations. We will address the issues you've raised regarding the room condition and breakfast offerings to ensure improvements are made. We value your input as it helps us to continually enhance our services. We hope for the opportunity to regain your trust and welcome ... read more
The hotel needs to be updated it’s old looking
Business response:
Dear Chandni, We appreciate your feedback regarding the appearance of our hotel. Ensuring a modern and comfortable environment for our guests is important to us. We regularly review opportunities for updates and improvements to enhance our guests' experience. Your comments will be shared with our team as we strive to meet and exceed our guests' expectations. We apologize for any inconvenience caused by the current appearance and assure you that your feedback is invaluable to us. We hope to welcome you back and provide you wi... read more
The place is just fine but the lady from front desk she was very rude not good
Business response:
Dear Mary, We appreciate you taking the time to bring your concerns to our attention. We sincerely apologize for any less-than-satisfactory interactions you had with one of our staff members. Please know that this is not the level of service we aim to provide, and we will work to ensure that we are more courteous and diligent moving forward. Your comments are invaluable as we continually strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back for a more fulfilling stay in the future.Sin... read more
Power was out for few hours, couldn’t sleep because I needed my cpap machine
Business response:
Dear Guest, Thank you for choosing us and sharing your feedback. We sincerely regret any difficulties caused by the unexpected power outage, especially considering your condition. Please know that our team is committed to resolving such concerns as best we can and will continue striving to do so. Your feedback is invaluable as it helps us identify how we can enhance our guest experience moving forward. We hope this isolated instance will not deter you from considering a future visit, as we would appreciate the opportunity to... read more
Not what we expected for the price we paid. The room we had an old refrigerator that was loud, so we did not sleep well do to the noise. I did mention the problem to the attendant at the desk however all he did was talk about how they have been replacing refrigerators. He mentioned about a new refrigerator he experienced even making noise. I did not mention that a new refrigerator would make a humming sound whereas an older one has a loud annoying motor sound. The room and bath room could use some TLC. Carpet was sticky at s... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We're pleased you found the beds comfortable and the check-in process easy. However, we apologize for the inconvenience caused by the noise from the refrigerator in your room. Your feedback is valuable, and we'll address this issue promptly to ensure a better experience for future guests. We also appreciate your comments regarding the cleanliness of the room and bathroom, and we'll work diligently to improve in these areas. We're committed to providing value t... read more
There is breakfast just coffee and bed very old
Business response:
Dear Erick, Thank you for choosing us for your recent visit. We apologize for not meeting your expectations with our complimentary grab-and-go breakfast and the condition of the bed. We'll address these concerns to enhance our guests' experience. We hope you will consider giving us another to show you the accommodations that meet our standards. Your input is valuable, and we hope to welcome you back for an improved stay.Sincerely,Hotel Management
Le climatiseur faisait un bruit enorme et dérangeant. Le frigo aussi faisait un cognement qui nous réveillait au milieu de la nuit. Les voisin d’en haut nous ont réveillés en courant dans leur chambre à 6:30 am. Petit déjeuner médiocre (café et barre val nature seulement)
Business response:
Dear Mélanie, Thank you for bringing these issues to our attention. We apologize for not meeting your expectations with our complimentary grab-and-go breakfast and any noise disturbances you encountered during your visit. Your comfort and satisfaction are our priority, and we will address these concerns promptly to ensure a more enjoyable stay for our guests in the future. We appreciate your feedback and will consider it for improvement. We hope to welcome you back for a much better experience.Sincerely,Hotel Management
Had forgot DL but had paid for room. Did have a picture of DL wife had texted. They still wouldn’t check me in but offered me a room at over twice the price at a different location.
Business response:
Dear Dan, Thank you for sharing your experience. We apologize for the inconvenience caused upon arrival. Verifying guest IDs at check-in is a standard process, and our brand standard requires that our guests follow this. We take our guests' safety and security very seriously and understand your frustration. Once again, we are sorry for the frustration you encountered. We are grateful for your patience, and we hope you will give us another chance to provide you with the exceptional stay you deserve on your next visit to Provi... read more
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,287 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.