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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. I hope you will give our hotel and company a chance to prove that your unsatisfactory experience was an... read more
Filthy rude at the service desk
Business response:
Leah, thank you for your feedback. We are sorry you were not happy with our hotel and staff. We are working with our entire team to ensure our guests are warmly welcomed upon arrival and are treated with courtesy and respect. We hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
REAL BAD I DOD NOT HAVE MUCH TIME TO MAKE A RESERVATION DUE TO DEATH IN FAMILY. THE ROOM WAS FILTHY , THE SERVICE IS REAL BAD ALL NEW EMOLYESS THAT WERE UNTRAINED. IF YOU WANT ANYTHING ANDYOU WILL THERE IN NOTHING IN ROOM NOT EVEN CUPS. ALSO IT WAS NOISY AND TO MAKE MATTER WORSE THE WERE REMOVING ASBESTOS AND THE ROOM WAS WIDE OPEN ONE DAY ID YOU CAN STAY ANYWHERE ELSE DO SO THIS IS A WASTE !!!
Business response:
David, thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.
Bed was rock soild, people there are loud and banging doors all times of nights. Ran into aomeone im guessing whonlives there just very werid and awkward moment
Business response:
Thank you for sparing some time to share your concerns. We want our guests to have a comfortable stay, but we are very sorry to know that this was not your experience with us. We wish we had an opportunity to address the problems you encountered and make your experience a relaxing one. We hope to regain your trust in the future. Sincerely, Hotel Management
To be honest there's nothing really to like or dislike because there is nothing you have one room that has couple washes couple dryers and to vending machines so there is really nothing to like or dislike
Business response:
Thank you for selecting our hotel. We are glad you had an overall comfortable stay and that you were satisfied with what we had to offer. However, we regret not meeting your expectations for a perfect visit. We hope you will revisit us in the future. Sincerely, Hotel Management
Horrible This place was awful was supposed to stay for 4 days but actually checked out after 1. It seemed like a homeless shelter it smelled like smoke and mold the common areas were dirty inside the elevator was dirty. I mean seriously there’s a pandemic going on. There was no coffee you get a full kitchen but you have no utensils or dishes
Business response:
Brenda, thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping team to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,439 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.