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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
WiFi is bad............................... And some bugs.........................
Business response:
We appreciate your feedback and apologize for the difficulties you experienced during your stay. We want all of our guests to have an outstanding visit. Your comments have been shared with our housekeeping and maintenance team to make sure these issues are not repeated. We hope you will consider a return visit so we can provide you with the hospitality that we wanted you to experience. Sincerely, Hotel Management
Not a good place to relax and rest The smell was horrible. It smelled like smoke and people were cooking, the cooking smell went right into my room. I had such a terrible stomach ache that I had to leave at midnight. Terrible service. Only two towels. I will never stay at an Extended Stay again,.
Business response:
We apologize for the unpleasant smell you experienced during your stay. We work hard to provide a clean and comfortable environment, and we're sorry your experience was compromised. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Sincerely, Hotel Management
Find another place to stay The location of the hotel is decent but that is about it. The rooms are outdated and the staff is useless. Constant noise throughout the night.
Business response:
Thank you for sharing your candid evaluation. Although you liked our location, we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Bad hotel in good location Hello Friends, I never really do any of these reviews things; however, i feel like more people should be weary before choosing this as your location to spend the night. Upon entering the location, there were many read flags like: dark hallways, one elevator right in front of the check-in desk, a lot of people hanging out in the parking lot and no receptionist at the desk when I came in. But, it wasn’t until I got into the place that I knew this was not a good location. As soon as I went into the r... read more
Business response:
Isaac, please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we failed in doing so while you were here. We will revisit all the areas in which we fell short and will take corrective steps in an effort to improve ourselves. Please consider choosing us again so we can restore your faith in us. Sincerely, Hotel Management
The room was in need of a facelift, it was very warn and tired. The advertised breakfast was also very disappointing.
Business response:
Thank you for your feedback. Please accept our apologies for the situations you experienced which were not top notch as we, and you, desire. We agree with you about our facilities, while well-maintained, some areas are in need of some updating. We will keep your comments in mind during our preparations for suite renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
G-R-ossss! Dirty. Run down. Everything broken. Constant fire alarms. Homeless mentally handicapped allowed 2 live in lobby. Staff was very nice except management that lied to me about a twin mattress he insisted was a full size.
Business response:
Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Counters/cupboards in kitchen were dirty, bathroom floor had some stains, and a roach in the bathroom.
Business response:
Please accept our apologies for the cleanliness issues you encountered in your room. We have shared your concerns with our housekeeping team to take the necessary action immediately. We regret the inconvenience you had while here and hope you will consider a return visit as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Business response:
On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, General Manager
Business response:
Jerrold, we are extremely sorry for not living up to our typical standards. It's always our attempt to attain our guest's satisfaction, but we apologize we fell short in your case. We truly hope you will consider giving us another chance so we can make it up to you. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,439 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.