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Extended Stay America - Raleigh - Cary - Regency Parkway South
- Hotels
- Cary, NC
About this business
Location details
3100 Regency Pkwy., Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We checked in, the room was missing bedding for the sofa bed. Called front desk, they took care of it right away. The hallways had an odd nasty smell to them. The GFI outlet in the bathroom was broken and we forgot to notify the front desk, so if you read this, the outlet buttons were cracked and not functioning. Otherwise the room was clean, and did not smell. We only spent time in the room to sleep as we were attending a family function in the area. It was satisfactory for our visit. Thank you
Business response:
Dear Terry, Thank you for taking the time to share your experience. We’re glad to hear that your room was clean and that our front desk team was quick to assist you. However, we sincerely regret the hallway odor and the issue with the bathroom outlet. Your feedback helps us identify areas for improvement, and we will ensure that our maintenance team addresses these concerns. We appreciate your insights and are grateful that you chose to stay with us. We hope to welcome you back for an even better stay in the future! Sincerel... read more
Solid place to stay
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a good stay. It was our pleasure accommodating you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
Solid property and service
Too far from business retreat. Could have at least one knife, fork and spoon to handle takeout. I was not in House enough to warrant purchasing plate/utensil package. Had good bed and good TV. Wireless was sketchy within the apartment.
Business response:
Dear Sheila,Thank you for your recent stay and your candid feedback. We want every guest to enjoy everything about their time with us; therefore, we apologize for any inconvenience you experienced with your in-room amenities. Please know for future visits, our front is always available to resolve issues and make the most of your stay. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon.Sincer... read more
The stay was great, and convenient to my job. Staff was great and will stay again
Business response:
Dear April, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and services met your expectations! Please return for a seamless stay on your next visit to the area.Sincerely,Hotel Management
No coffee at all and old smell odor. No snacks of any kind
Business response:
Dear Stan, Thank you for taking the time to share your thoughts. We’re pleased you chose to stay with us and regret that certain aspects did not meet your expectations. We understand the importance of small comforts, and we will address these concerns with our team to better align with guest needs. Your comments help us focus on meaningful improvements, and we value the opportunity to learn from each experience. We hope you will give us another chance to welcome you for the exceptional stay you deserve. Sincerely, Hotel Mana... read more
My stay was ok. A lot of noise from other guest in the room across the hall from me. The bed was hard and the ac unit was super loud. The ac unit sound like someone drilling a hole in the concrete
Frequently asked questions about Extended Stay America - Raleigh - Cary - Regency Parkway South
How is Extended Stay America - Raleigh - Cary - Regency Parkway South rated?
Extended Stay America - Raleigh - Cary - Regency Parkway South has a 3.3 star rating with 1,081 reviews.
When is Extended Stay America - Raleigh - Cary - Regency Parkway South open?
Extended Stay America - Raleigh - Cary - Regency Parkway South is open now. It will close tomorrow at 12:00 a.m.