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Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
- Hotels
- Raleigh, NC
About this business
Location details
921 Wake Towne Dr., Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Value for the Money I was in Raleigh for 2 weeks job and apartment hunting and it was cheaper by about $20/night to stay here vs. a regular hotel w/the benefit of a kitchenette in my room. Nice staff, clean room. No hair dryer, samples and whatnot but that was OK as I brought my own. Bed was fine, pillows were pretty bad and I'm not very picky usually. Recliner in the room. The 1st room they put me in had a literally broken toilet; called down to the front desk and, within about 5 minutes, the manager on duty came up, ... read more
Noisy! Sounded like a bowling alley above my room. Staff could not control noise.
Good hotel at a good price Very clean, easily accessible by road, surrounded by lots of trees, quiet in the room despite being near major roads. Safe to walk for exercise. Only recommendation is to bring your own pillows.
great room for the money Everyone was very nice here, the room was clean and comfortable. It is in a very quiet location just off of the main drag which would have made for a very quiet and good night sleep. However, there was a school graduation taking place that weekend and one family could not or would not control their children which ran up and down the hall knocking on all the doors, very anoying. They finally went to bed and everything was ok. I would definately stay there again, however, I will ask next time, if a gra... read more
Give me my money back
Business response:
Dear Guest, We sincerely apologize that your experience left you feeling this way. We understand how frustrating it can be when astaydoes not meet expectations. We would genuinely appreciate the opportunity to learn more about what occurred. Your concerns have been shared with our leadership team as we continue working to improve, and we encourage you to reach out tousat the hotel so we can better understand the situation and assist you further. Sincerely, Hotel Management
I think it was too much chlorine in the sheets or something, but bed was itchy, and hard. Hallways smelled of small animals. Wouldn't stay there again.
Business response:
Dear Guest, We’re sorry to hear that yourstaywas not comfortable and that the bedding and overall atmosphere in the hallways affected your experience. Feeling at ease in the room environment is very important, and we regret that this was not the case during your visit. Your feedback has been shared with our housekeeping team for review as we continue working to improve overall comfort and cleanliness throughout the property. Thank you for bringing this to our attention, and we hope you will allowusthe chance to provide you w... read more
Room was dirty. Building smelled like marijuana.
Business response:
Dear Guest, We sincerely apologize that your stay was affected by the cleanliness of the room and the overall environment within the building. A fresh, well-maintained setting is essential to guest comfort, and we regret that this was not your experience. Your feedback has been shared with our housekeeping team to reinforce our focus on room readiness and the overall presentation of our property. We hope you will allow us to provide a more dependable and welcoming experience in the future. Sincerely, Hotel Management
Roaches
Business response:
Dear Guest, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you that we do everything possible to prevent their entry into our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive
How is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive rated?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive has a 3 star rating with 1,945 reviews.
When is Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive open?
Extended Stay America - Raleigh - North Raleigh - Wake Towne Drive is open now. It will close tomorrow at 12:00 a.m.